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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Outstanding service Jason worked hard to get my warrantee company to pay to replace all ignition coils not just one bad coil.
Business response:
Thanks for your outstanding review, Elsie! We're very happy to hear that Jason was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service Staff was pleasant, helpful and completed service on time. Sales staff was informative but not pushy. Would like to see more 2-door mini cooper options on lot.
Business response:
Laura, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We look forward to seeing you again! Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
FAST SERVICE VERY GOOD, FAST SERVICE WITH A SMILE, THAT YOU CAN COUNT ON TO BE DONE RIGHT THE FIRST TIME. I LOVE MY BMW AND I LOVE MY SERVICE TEAM AT CHECKERED FLAG TOYOTA.
Business response:
Thank you so much for taking the time to write such great feedback, Shannon. Our primary focus is to provide each and every customer with exceptional service, and we're extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Service dept. kept me informed. They were very pleasant to work with. Also did a fantastic job at detailing my car.
Business response:
Thanks for your awesome review, Mary! We're very happy to hear that the service department was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Simply awesome! Awesome customer service and quality of job. I can always count on BMW for accurate diagnostic. Would highly recommend Checkered Flag to anyone
Business response:
Hey Gregory and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service your BMW! We truly thank you again and we'll see you again soon! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
great serice I liked the professionalism of my service advisor. Jason always gets the job done right the first. As long as I own BMWs Checkered Flag will be my dealership choice.
Business response:
We appreciate you for letting others know about your experience at Checkered Flag BMW. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Nice Facility The staff is always courteous and cater to you. The facility is very appealing to the eye. The car wash is a nice touch. Prices are high as can be expected from a BMW dealership.
Business response:
Thank you so much for your kind and honest review of Checkered Flag BMW. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service. Jason was a great service rep My service tech Jason was very helpful and knowledgeable. He took out the car seats for me and put them in the loaner and did the same upon return. Very nice.
Business response:
Thank you for your review, Vanessa. We're glad to have Jason on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great services from beginning to end Friendly and professional staff, from the person checking me in, to my team leader, to the staff overseeing the waiting area. Availability of water and snacks is a nice touch. And the interim reports letting me know that my car was being serviced.
Business response:
Frank, thank you for the great review! I am happy to hear that our staff gave you a friendly and professional experience. We try our best to stand out from other dealers in terms of service excellence. If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.