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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Advisors I like the Checker Flag Service Department - drive in and talk with the advisor. I like the loaner car program.
Business response:
Daniel, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the service department as well with the loaner car program. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Salesman, Great customer service! The sales manager Jimmy and the salesman Lucious were great. Showed me a great car and made me feel comfortable doing the buying process. No pressure to buy, just great customer service from the time I came in to the time I drove off the lot. Luscious even called me on my cell to make sure I was still satisfied with my purchase after I got home. He was great!
Business response:
Your fantastic review was quite a refreshing read! Congratulations on your new purchase. We're happy that Jimmy and Lucious provided you with pressure-free and efficient customer service. We're glad to hear that you felt comfortable during the buying process. We hope to work with you again in the future for any of your automotive needs! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Good experience overall. Great car. Friendly folks, valuable information. Great product. This is our second mini and we are glad to have gone to Checkered Flag for it.
Business response:
Thank you for leaving us this great review, Jeanie. We are very happy to hear that we could provide you with an excellent car buying experience! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service As always, a pleasurable experience. Great customer service! They worked with me to get new tires mounted that I bought and had shipped to the dealer.
Business response:
Bernard, we love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff was able to provide you with a great experience! We really appreciate this feedback. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Company No haggle, friendly, efficient. Considering the last car buying experience we did with another company in 2014. We wished we had gone with Checkered Flag first. Glad we found you.
Business response:
Thank you for writing this fantastic review, John! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service clean facility and great amenities The courteous service and attention. I felt as though Ashley was really took interest in helping me with a perceived issue with the vehicle.
Business response:
Hi Sherwin and thank you for your kind words. We are very happy to hear that Ashley was so attentive and courteous during your visit to our dealership, and that she gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Checkered Flag BMW I did not have to wait long for assistance. Customer service was great! Customer Service telephone operators are always pleasant and willing to help!
Business response:
Thank you for the feedback, Terri! I am happy to hear that you were received quickly. One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Communicating through text message system provides a quick and convenient method for being kept up to date on the status of my vehicle.
Business response:
Hi Tim and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Checkered Flag BMW. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
2015 Mini Cooper Great car and sales personnel Sales people Vicki and Anastasia are two of the very best auto sales people I have ever encountered. They are knowledgeable, friendly, and professional.
Business response:
Thanks for your outstanding review, Brandy! We're glad to hear that Vicki and Anastasia were friendly, knowledgeable, and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.