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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Service They were able to go the extra mile to get my damaged tire replaced even through I had recently purchased my MINI. The road hazard coverage had not had time to go through since I had just received my MINI.
Business response:
Thank you, Stephen for sharing your experience with this humbling review. Our service team works incredibly hard to exemplify the commitment to customer care and we are so glad to have helped you with your service needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
great service everything was great. all my questions answered and then some by some very great employees. they took their time and did not race thru their answers. they gave me hands on instructions and I appreciated that!
Business response:
It is very kind of you to write us such a nice review, Dana. We aim to satisfy every guest that comes in the door, and the fact that we impressed you with the service we provided is really great to hear. Please continue to visit us whenever you have questions, and we will continue to provide great service. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Outstanding customer service Al Flores was the best sales rep we've ever dealt with from all our years buying vehicles from checkered flag! We will continue to come back and deal with Al Flores.
Business response:
Thank you, Larry for your wonderful feedback regarding your experiences with us. To hear from our loyal customers is always a treat! We are so glad to hear that Al could always make you feel so happy with your purchases. We truly appreciate your continued business. We look forward to giving you the same great service next time we see you. Have fun driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
The Dan Lilly Service Experience! Seamless. Sound recommendations from the team not geared to just ring up a bill, but maximize my car value. I appreciate having Dan Lily as my service coordinator...a real pro. Dropped off the car and left fast in a great loaner knowing my service would be done right the first time.
Business response:
Jason, your feedback is greatly appreciated. We are so glad that your service experience at Checkered Flag BMW went so well. Please remember that we are always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Best car buying experience of my life! When my wife and I visited Checkered Flag BMW, our intentions were to just look at a few vehicles and then "buy when the time was right". Everything changed once we had the good fortune of meeting Shawn Knighten on the lot. Mr. Knighten not only asked all the right questions, he also answered all of ours while providing recommendations and discussing various options that would suit our needs. Mr. Kighten's approach and demeanor (candid, yet professional) was a pleasant surprise that my ... read more
First time mini owner The easiest car shopping we've ever had and that's because of Mr David Bennett. Thank you for your patience and diligence in explaining all the bells and whistles.
Business response:
Thank you for this wonderful review! At Checkered Flag, we make car-buying easy. It gives me great pleasure to read that David was able to show you that, and he found the MINI you now love - that's just how we like it! We look forward to working with you and anyone you send our way. Be sure to check us out on Facebook and Twitter to take advantage of our monthly deals. Sincerely, Christine Knowles Customer Care Director
Love my new X1! We have been past BMW owners for years and went to look at what I thought I might be interested in. It turned out there was something else that was so much better suited for what I wanted for my next vehicle, an X1. Darrell Johnson provided me with all the information, answered my multitude of questions, patiently waited until I was ready to order, then made sure I had exactly what I wanted. Throughout the process, Darrell was polite and pleasant, always positive and friendly, even humorous, and never pushed ... read more
Business response:
Congratulations on your new X1, and thank you so much for this superb review! At Checkered Flag, our friendly and knowledgeable staff is committed to accommodating customer's car-shopping needs as efficiently as possible. Darrell was able to achieve this with you, and you love your new BMW - that's just how we like it! Darrell is a valuable member of our passionate team, and he will be very happy to hear of your kind review. Thank you for choosing Checkered Flag, and we hope to serve you for many years to come. Be sure to fo... read more
Great Service, Good Deals My family has owned mini coopers for at least 7 years and have been very happy with the customer service that have received each time. I specifically came in looking to trade my 2008 mini cooper for a newer used model, but walked out with an excellent deal on a brand new 2013 mini cooper. David Bennet was the salesman that helped me. He stayed after the dealership closed just to be sure I was taken care and that I was setup for success. Daneen Taylor was also very awesome, friendly, and really got m... read more
Business response:
Brittany, congratulations on your new MINI, and thank you so much for sharing your outstanding experience! At Checkered Flag, going above and beyond to ensure customer satisfaction is simply in our job description. David and Daneen showed you that while ensuring you were happy with your new MINI - that's just how we like it! We will make sure your kind review reaches them. Enjoy your new car and feel free to reach out to us for further assistance. We also recommend following us on Facebook and Twitter to take advantage of ou... read more
Fantastic experience, excellent service The overall experience of buying my Mini has been just great. The most important factor has been the extraordinary friendliness of the salesperson (Lee Neese), He was very helpful all the time, guiding us throughout the process and providing us with good honest advice and, at the same time, trying to accomodate our intentions to the actual possibilities of the dealership. Thanks a lot..
Business response:
Congratulations on your new MINI, and thank you so much for ranking your experience with this 5-star review! At Checkered Flag, our friendly and knowledgeable staff is committed to serving customers with nothing but the best. Lee was able to achieve this with you and you enjoyed working with him - this pleases us immensely! Enjoy your new car and feel free to reach out to us for further assistance. We also encourage you to "like" us on Facebook and "follow" us on Twitter to take advantage of our monthly service specials. Sin... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.