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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service Promptness of receiving my vehicle in response to a emergency tire saftey concern and willing to explain in detail the safety issues in regard to those tires.
Business response:
We are glad to hear experience went well! Customer input plays an important part in making our service the best it can be. Your feedback confirms that our goal of providing quality customer service was achieved during your visit. We are happy to have been able to help. If you need further assistance, then be sure to let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Car inspected - Great Service and clean facilities The staff is extremely friendly. They tell you exactly what they will do and when you pick the vehicle up they tell you what they did and how they fixed it.
Business response:
Thank you for using our service department and for taking the time to share your feedback with us. Here at Checkered Flag BMW, we strive to make every customer feel informed and comfortable. We are very happy to have been able to help you. Thank you for your business. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
BMW Checkered Flag Jason was on top of everything and had the job completed 30 minutes early. They always treat their customers great and make us feel at home.
Business response:
Thank you so much for taking the time to write this review, Rose Ann. We are delighted that you had such an excellent experience with us! I am certain that Jason will be glad to hear how happy you are with the service you have received. If there is anything else that we can do for you, please feel free to give us a call or swing by the dealership. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Checkered Flag The service is great and the work is quality. Dan Llilly is good at jod and care about the customer. Thankyou Dan
Business response:
Jason, we thank you for this great review and for taking the time to share your experience with everyone. At Checkered Flag BMW, we always strive to provide the utmost in quality and customer satisfaction; I am glad that Dan has shown his dedication in providing you such personalized service. We look forward to assisting you again with your future sales and service needs. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
BMW 435 - "Simply Awesome...." The Sales Representative (Scott W.) has an extremely high level of knowledge of the product as well as top-notch customer service skills.
Business response:
Thank you for the great feedback, David! Scott is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.... read more
Mini service center I appreciate Daniel taking the time to ensure my vehicle was taken care of promptly the morning after its tow to the service dept at mini. He always go above to help us from listening to our needs and concerns. He strives to find answers and if he does not know the answer, he will make sure he refers us to someone who does. I sincerely appreciate you, Daniel!
Business response:
Tommy, your review truly made our day. At Checkered Flag BMW, we always strive to go above and beyond to take care of our customers' automotive needs. I am glad that Daniel was able to provide you such dedicated and personalized service. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
A pleasant short time at the BMW Service Center I was served immediately by a very kind professional. They performed the services quickly. There were no "problems" found. The coffee was great.
Business response:
Natalie, we are thrilled to hear about your service visit went well. Here at Checkered Flag BMW, we enjoy providing our guests with such professional, efficient and friendly service. Feel free to contact us with your future automotive needs. Visit us on Facebook and Twitter for exclusive discounts and news. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Great customer service As a first time customer of Mini, the customer service was great! Vicki, my sales associate was outstanding and friendly. The whole process went smoothly. Couldn't be happier.
Business response:
Michael, thank you for writing such a great review about your experience at Checkered Flag BMW! We really appreciate the feedback and are pleased that your entire vehicle purchase process with Vicki went smoothly. We look forward to seeing you again. Take care and enjoy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Service Support at Checker Flag BMW Jason Stamer is truly the Quarter Back of my service team. I am so fortunate to have him as my advisor. He is truly one of the best representatives of your corporation. Thank you!
Business response:
Thank you so much, Richard for this amazing review! We appreciate it so much when our customers take the time to not only write such a positive review of our dealership, but also to compliment and speak so highly of our staff. We are very happy to have been able to help you and we look forward to working with you in the future! Check out our Facebook and Twitter for special offers! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.