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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent customer service. Very nice facility. Excellent customer service. Very nice facility. Convenient location. Reasonable labor rate. Thanks for the loaner and the car wash / vacum.
Business response:
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Customer feedback Quick , responsive, and honest while giving me a loaner as tests were being conducted although the problem could not be ascertained
Business response:
Rosemary, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the quick and honest service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Fast service Fast service on my vehicle, I was able to get my car back within the same day. They had to fix a recall issue for steering and worked quickly.
Business response:
Thank you for taking the time to share your experience at our service center. I'm glad to hear our team was able to provide you with a fast and efficient service. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Mini- oil change Friendly service and amenities. Took about an hour and a half. Associates made me feel welcome. Expensive but they do offer a military discount.
Business response:
We appreciate your marvelous feedback, Aletha. It's our commitment to ensure quality customer care by providing comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service and quick turnaround Personal service, fast turn around, honest approach (got what I needed. No more, no less). Service rep was great as well.
Business response:
Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Prompt, OnTime Finished when promised. No surprises. Comfortable and clean waiting room and courteous staff. First time waiting and will definitely do it again.
Business response:
We appreciate your marvelous feedback, George. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and time-efficient service to our guests. Please come see us for any future needs. Thanks again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent Service department experience The communication with service department was excellent throughout the process !!! A++ The repairs were made in a timely fashion the car was returned clean and runs great. The staff was extremely friendly and knowledgeable in discussing issues
Business response:
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Checkered Flag BMW MINI, we value our customers and we look forward to seeing you down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service. Done on time. You serviced my car the way I would expect, plus, you finished on time. It was helpful to have a loaner. Thanks.
Business response:
Michael, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the timely service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Finally, A Car Buying Experience You Won't Dread I visited several dealerships and BMW was by far the most professional and thorough. From my first experience meeting Jonathan to driving off the lot, I felt attended to but not harassed. I like the approach of finding the right car for me versus just trying to push a certain car, which other dealers did.
Business response:
Brett, we are so glad we could take care of all of your needs at Checkered Flag BMW MINI. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.