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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service I have some concern bout my tires I call twice no one can answer my question or call me back.
Business response:
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Appreciate Loaner Vehicle When MINI Is In Service I appreciate that you will provide us with a loaner vehicle. It really helps since we drive 30 minutes to get to your location...so a one-hour round trip with two cars (so that the other driver can drive the MINI driver home) PLUS another one-hour round trip when my MINI is ready to be picked up is a bit much.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Outstanding Facility & Friendly People!!! Great customer service!! Although it has been over 6 years since I've had work done due to my military orders, the quality of service has remained constant.
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Easy to work with Easy to work with, quick, polite staff, clean facility. Shuttle service friendly and convenient. Offered to clean my car without me asking.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service questionable prices My service rep Mike is the best. Has all the elements of a great employee and has taken care of me for years. Without him I would have left years ago.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great customer service Great customer service, knowledgeable service advisor, quick appointment, everyone has a smile on their face which makes me smile and happy, and everyone tries to help anyway they can
Business response:
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Service Rep Amy was so personable and kept in contact with status updates. The tech Danny was very knowledgeable and also very personable when he came out to assist me.
Business response:
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!Please feel free to contact us if you have any questions! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service, neat clean facilities. Work completed as scheduled, car returned clean. Waiting area neat, clean, supplied with refreshments. Staff friendly and informative without having an agenda.
Business response:
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service and Extended Warranty Ashley was great! I had a major repair and the extended warranty has definitely paid off! An overall satisfying experience!!
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.