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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Fantastic loaner vehicle, great people. The loaner was fantastic. Not a car I would ever own, but avreally great compensation for the inconvenience of frequent repair of the premature failures of parts on my car.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Wonder facility, Great service and advisor advice. Good professional advice about repair. Good response to questions and further work to be done. Very clean and pleasant facility.
Business response:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
A competent service performance. Prompt attention to my service needs. Courteous employees, coffee. An available newspaper, up to the minute news on t.v. What more can anyone ask for!
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Flexible I dropped my car off prior to going out of town. They were flexible and on time. Able to get the work done as expected.
Business response:
Thank you so much for your review, Todd! Happy customers are our goal and our mission, and it's exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don't hesitate to let us know. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Comfy waiting area Very polite and competent service representative. It would be nice if bagels and coffee were provided aswell. This is a very nice location and I look forward to doing more business at this location in the future.
Business response:
Thank you so much for your feedback, Naimi. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the rest of the team. Please let us know if we can ever help you in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Overall service experience was very good. My service advisor kept me updated which was really appreciated. If you need service on an older or new BMW I strongly recommend Checkered Flag BMW
Business response:
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Tim is the best! I really enjoy working with Tim. He is always full of energy, genuine and considerate. He follows up timely and even stayed late when I got stuck in traffic. He is the best!
Business response:
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Good Experience Very polite and efficient staff, pleasant facility. Seemed to be very customer-focused. Went in for warranty service so I can't comment on pricing.
Business response:
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
love the welcome sign when entering the srvce bay Service area is run very well - I love my assigned BMW service manager - high end building with high end service area.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.