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BMW

4.5

About this business

Location details

10900 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,677 reviews
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USC! 
7 years ago

Arthur was Helpful, Patient, Friendly, and Knowledgeable! Stanley made sure he was able to get me the best deal that was within my budget which was very helpful. I will definitely recommend them to friends and family. Thank you to Stanley and Arthur for making this happen!!! 

Business response:

Hello, and thanks for sharing your recent 5 star experience with both Stanley and Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! 

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Glow 
7 years ago

My purchase of a new BMW took less than one week because the sales rep responded fast and with the information that I requested to do my research and cost comparison. 

Business response:

Hello, and thanks for sharing your recent 5 star experience with both Byron "Action" Jackson, and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW! Enjoy the road ahead in your Ultimate Driving Machine, and welcome to the McKenna Family! 

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cje212 
7 years ago

I've been dealing with McKenna BMW over 25 years and have always received EXCELLENT service. My service advisor, Robert, is very knowledgable, helpful and always provides EXCELLENT service. I've know Richard the service manager for more than 15 years and he's also very knowledgable and cordial as he acknowledges me every time i'm at the dealership. 

Business response:

Hello, and thanks for sharing this incredibly kind 5 star review here at McKenna BMW with Robert, Noah, Dominic, and the rest of our team! We're beyond thrilled to read about your time with us, and we'd like to sincerely thank you for being a part of the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! 

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JennJenn 
7 years ago

I had a wonderful experience shopping for my new car at McKenna BMW. I worked with Enrique and Arthur and they were incredibly helpful! They made the whole process so easy. I would highly recommend going to McKenna BMW! 

Business response:

Hi Jenn, Thanks for sharing your recent 5 star experience with both Enrique and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! 

Ralphmendez13's profile image
Ralphmendez13 
7 years ago

Good, fast service. Appt was kept, however, the Uber service so they can work on my car is not like when the old way of customer service used to happen (constructive critisism). Courtesy driver, or loaner is better. Appreciated the car wash, and the free coke was great... Overall happy...! 

Business response:

Hi Ralph, thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're overall very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and thanks for your feedback as well! 

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PD2 
7 years ago

This was the best car buying experience I’ve had ever! From the initial phone contact to the follow-up emails to the actual test drive and subsequent purchase with Farley Granger, the process was smooth and I felt like McKenna genuinely wanted to earn my business. Mr. Granger was patient while I checked out several X5s and explain different features on them. You could tell that he was fan of BMW! He really made me comfortable and I ended up buying that day even though that was not my intent. The price of my new X5 was the lo... read more

Business response:

Hello, and thanks for sharing your recent exceptional 5 star experience with Farley here at McKenna BMW! We're truly beyond thrilled to read your kind review, and we'd like to congratulate you on your new BMW X5! Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

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Tyler1111 
7 years ago

I received assistance from Arthur Szeto. Very professional throughout the process. Kept constant communication with me about my appointment. The staff was friendly throughout the service and I would come back here knowing everything will be thorough and complete properly. 

Business response:

Hi Tyler, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read about your time with us, and we'd like to thank you for being a part of the McKenna Family! Enjoy the road ahead your Ultimate Driving Machine! 

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Bbelot7777 
7 years ago

I’m was told that an Uber would drop me off to work or home during service call I was in need of a vehicle for my doctor appointments and was given a loaner with no problem. 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're pleased to read that we were able to get you the loaner you needed, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

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LbcLongy 
7 years ago

Excellent service and people Great selection of cars as well The Process was quick and easy and everyone was very helpful thank you so much 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Marcos and Julian here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,677 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:00 a.m.