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BMW

4.5

About this business

Location details

10900 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,677 reviews
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Alanvpp88's profile image
Alanvpp88 
7 years ago

Charlie Kim always provides the best costumer service, easy scheduling. Charlie always very kind and helpful, he took care of a couple imperfections on the car such as broken gas tank springs and recalls on taillights. 

Business response:

Hello Alan, Thanks for sharing your most recent 5 star service visit with Charlie here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW M2 service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! 

Nickt's profile image
Nickt 
7 years ago

I was very happy with my recent service. Daniel my advisor was very helpful and prompt to diagnose my problems and fix them according. Thank you. 

Business response:

Hi Nick, Thanks for sharing your recent 5 star service experience with Daniel here at McKenna BMW! We're quite pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! 

Phillip Ahn's profile image
Phillip Ahn 
7 years ago

Service man is very kind. Service result was very clean. I am happy because service center provide Uber service. Thank you very much to McKenna and Guy. 

Business response:

Hi Phillip, Thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

Candice's profile image
Candice 
7 years ago

McKenna BMW went above and beyond to make sure I knew how to use my knew vehicle. I love my 2018 330e. Arthur taught me all about charging my car and how to use all the technology on the inside. 

Business response:

Hi Candice, Thanks for sharing your recent 5 star experience with Arthur and the rest of our team here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your BMW 330e! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

Devin's profile image
Devin 
7 years ago

Arthur sent me an invite after we bought our car and asked us to come back for a tutorial. He got us a free car wash and went over the car with us. It was a great experience because I didn't know McKenna offered flatbed service and free car washes. Arthur was also very good at his job and attentive. Thank you! 

Business response:

Hi Devin, Thanks for sharing your recent Encore experience with Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for being a part of the McKenna Family. We're also glad we were able to explain all of the perks of being a McKenna VIP! Enjoy the road ahead in your Ultimate Driving Machine! 

Chocoalte1's profile image
Chocoalte1 
7 years ago

Service was fast, didn't get charge with unnecessary repairs and I got a nice brand new BMW loaner while they where doing the repairs. Very professional personel. I will be happy to recomend MaKenna BMW 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with both Carlos and Lina here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

MGUEVARA777's profile image
MGUEVARA777 
7 years ago

Jorge and Victoria went beyond all my expectations. I love my new Bmw if it wasn’t for all your hard work with my lease return and all my other bmws. I don’t know what I would do. Thank you ! 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Jorge and Victoria here at McKenna BMW! We're thrilled to read your review, and we'd like to thank you for being a part of the McKenna Family. Congrats on your new Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! 

RANDALL BLAESI's profile image
RANDALL BLAESI 
7 years ago

The service staff kept me informed e dry step of the way. I was very surprised that they can sell tires at very competitive prices. 

Business response:

Hi Randall, Thanks for sharing your recent 5 star experience with Guy and the rest of our service team here at McKenna BMW! We're very pleased to read your review, and we'd like to thank you for choosing us here at McKenna BMW! Enjoy the road ahead in your Ultimate Driving Machine! 

jaknoche's profile image
jaknoche 
7 years ago

Robert was fantastic as always! We always get great service from McKenna BMW from all their staff and would recommend them to anyone for sales or service! 

Business response:

Hello, and thanks for sharing your continued 5 star experience with Robert here at McKenna BMW! We're quite pleased to read your kind review, and we'd like to thank you for being a part of the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,677 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.