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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Service" Excellent customer service in all areas which includes sales, includes finance , includes sales management who really went out of his way to get the vehicle I wanted, and includes delivery person.
Business response:
Thank you for your kind words, your purchase and your feedback on our dealership. We are very happy to hear that you had an excellent experience. We appreciate your patronage and feedback and look forward to serving you again. Your Friends at Chapman BMW on Camelback
"Excellent service" I have dealt with Dan LIddington as my service advisor since I bought my first car at Chapman BMW in 2011. He is knowledgeable, helpful and always goes above and beyond explaining exactly what is required and what is not required at this particular time.
Business response:
Thank you for your review! We are happy to hear that you had a great service experience. We look forward to continuing working with you in the future and appreciate your loyalty to us. Your Friends at Chapman BMW on Camelback
"Easy no hassle transaction." Very easy transaction that started online. My sales person Ryan Johnson was really good and I had no unpleasant surprises at the dealership.i would definitely recommend this BMW dealership to my friends and family.
Business response:
Thank you for the positive recommendation! We are happy to hear that Ryan gave you a great car buying experience. Customer service is our priority here at Chapman, and we are happy to hear of your wonderful experience. Please do not hesitate to reach out if you have any questions. Your Friends at Chapman BMW on Camelback
"Such a smooth and easy transaction! " My husband and I recently purchased a 530i from Chapman and Steve Murphy. Steve was always polite and went above and beyond to find the right car with the right packages. He was extremely patient with us (we had a million questions). The whole crew at Chapman made the transaction fast, smooth and transparent. This is now our third BMW purchase with Chapman and each experience keeps getting better and better! Call Steve Murphy and drop any of your past experiences with shell games and gi... read more
Business response:
Thank you for your review. We are glad to hear you had a great experience purchasing your 530i and your other vehicle’s here at Chapman BMW. We are also very happy to hear about the positive relationships that you have built with Steve and your continued loyalty. As you already know, we are here for you whenever you need please feel free to reach out. Your Friends at Chapman BMW on Camelback
"Great experience. " Great buying experience. Joe Lena made everything quick and painless. I was in and out quickly and felt like everything was taken care of. Highly recommend.
Business response:
Nathaniel.arana, Thank you for the rave review! On behalf of Joe and the entire team here at Chapman BMW on Camelback, we appreciate you taking the time to share your wonderful buying experience. Whether it is for sales, service, or parts, we are always here for you. Wishing you many happy and safe miles. Your Friends at Chapman BMW on Camelback
"Just attended a Technology briefing for new owners " We recently took deliver of a new X-3 X-Drive 30I and Chapman invited us to a after-sale technology briefing with their delivery & technology team. The presentation was interesting but the real bonus was working with Caleb on our technology training. He was great - hands on, knowledgeable and personable. Two thumbs up for him and the technology team.
Business response:
Thank you for your positive review. Congratulations on your new purchase, we are happy to hear how satisfied you are. We will be sure to share your kind words with Caleb, as he is a valued team member. Be sure to visit us in the future for any of your automotive or service needs. Wishing you many happy and safe miles. Your Friends at Chapman BMW on Camelback
"Bought a new BMW -- excellent buying experience!" Joe Lena and his team did a great job and made the buying experience easy and seamless. Low pressure and Joe did what he said he was going to do. No games or surprises, which I've experienced at other dealerships. Would definitely return to Chapman and do business with them again!
Business response:
Thank you for sharing your positive experience with us here at Chapman. Joe is a valued team member, and we will be sure to share your kind words with him. Wishing you many happy and safe miles in your Ultimate Driving Machine. Your Friends at Chapman BMW on Camelback
"Excellent experience and guidance" I’ve been working with Joe Lena at Chapman through 2 new vehicle purchases and I can’t say enough good things about the experience. Such a great team, no pressure, streamlined process, and best of all great vehicles! Chris in service is extremely helpful as well
Business response:
Thank you so much for the great review and for your business. Both are greatly appreciated. We hope to help you maintain your BMW's for years to come and wish you and yours a great holiday season.
"Excellent experience " My duughter recently moved to Phoenix and I was looking for a good used car for my use and a back up car for her. I purchased a 2010 Audi A5 convertible. I never seen the car except from photos before I picked the car up. There was a small mechanical issue with the top that was fixed by an Audi dealer. I have a great car purchased without physically driving or even seeing because of the great sales people especially Robert Mills.
Business response:
Thank you for the great review and for giving our Value Center the opportunity to assist you and your daughter with your vehicle needs. We are very pleased to hear we were able to get you into a great vehicle and your purchasing experience was a positive one. We wish you both happy and safe driving. Vida Wilson - Business Development manager - 602-308-4907
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.