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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Joe Lena is a rock star" Haven't purchased a new vehicle in a long time but Joe Lena at Camelback BMW made it a comfortable experience. He worked with me on price and rebates and his personality and approach were welcoming and helpful in making a final decision to buy. All backed by a top-level dealership.
Business response:
David, Thank you for the 5-stars on your experience with Joe and the team. We are happy to hear of your comfortable buying experience. We look forward to serving you for years to come. Your Friends at Chapman BMW on Camelback
"Great buying experience." Great buying experience, contacted them via website and had very positive interactions via email until I wanted to talk with them. Joe found the car that I was looking for a 2019 X5 and secured the car. Painless interactions on getting the price aligned and completed the transaction via the web. Met Joe for the first time when I went in to pick up the car. Paper work was ready to sign and had plenty of time to spend with John the delivery specialist to lean about my new X5.
Business response:
Thank you Chris for the review and congratulations on your new BMW We are very glad to hear your purchasing experience was a great one with Joe.. We hope you are enjoying the new X5 and hope to see you for any BMW service needs you have. Vida Wilson - Business Development Manager - 602-308-4907
"Outstanding Customer Service " After a horrible experience at BMW North Scottsdale, I had the best experience with Craig st Chapman BMW. I highly recommend working with Craig! He was professional, knowledges and great to work with.
Business response:
JasonTG, Thank you for the 5-star review on your experience with Craig and Tom! We appreciate you taking the time to share your review and we look forward to working with you again in the future! Your Friends at Chapman BMW On Camelback
"Wonderful experience " What a great experience, Craig was so helpful and informative. This Is our second i3 from Chapman BMW and buying from Craig! Thanks for making the purchase fun and easy!
Business response:
Gus, Thank you for your continued support and loyalty, we will be sure to share your kind words with Craig. We hope you enjoy your new i3, and we look forward to helping with any of your needs. Your Friends at Chapman BMW on Camelback
"Great Ultimate Driving Experience!" I purchased my second BMW from Joe Lena this past Tuesday, October 16th! My husband and I made a 1 PM appointment with Joe, and he called to confirm- I leased my first BMW sports coupe in late 2015- a 2016, and Joe gave me an excellent trade- applying some of those $’s to my lease! My intent, last Tuesday, was to purchase a 2019 2 series Coupe, I left with a 2019 4 series with my same red leather that I love! Joe put together a great deal and made sure I left feeling comfortable with John... read more
Business response:
JanAbramd805, Congratulations on your latest BMW, we hope you are loving it. We are very pleased to have earned your repeat business and welcome you again to the Chapman BMW on Camelback family. We hope you choose to use our service department for any of your BMW service needs and we look forward to a long relationship and assisting you with your vehicle needs for years to come. Vida Wilson – Business Development Manager – 602-308-4907
"Unsurpassed (in our experience) Service & Sales contacts" My service rep Bob Molnick, offered to see if he could que up my car earlier than my 9AM appt on 10/8 since I'd come in 45 minutes early to which I gleefully answered, "of course". After Bob actually made that happen, I sauntered into the showroom to compare stickers of models similar to my '15 428 CV I'd brought in for service as well as our '18 530 Sedan at home. While browsing, your Sales rep Steve Murphy approched me and asked if I had any questions.I did, to whi... read more
Business response:
Your review has left us feeling very flattered and proud to hear about your experience at the dealership. Thank you for taking the time to write such a fantastic review, we will be sure to share it. This is what we strive for and hope to be able to assist you again with any BMW needs you may have. Vida Wilson - Business Development Manager - 602-308-4907
"Tom Brown Encore Genius" My wife and I recently met with Tom Brown to familiarize us with the various capabilities of our BMW X5. Such a pleasure to meet Tom. He walked us through each feature of the vehicle. His knowledge was impeccable. Thank you Tom !
Business response:
Thank you for the kind review on your experience with Tom. We are pleased to hear he helped you gain a better understanding of your X5! We hope to be able to help you maintain your BMW for years to come. Vida Wilson - Business Development Manager - 602-308-4907
"Outstanding client service" Craig and Chapman BMW did an excellent job with my recent X5 purchase. Craig was the best salesman I’ve ever worked with. He took his time showing me the features of the car yet was low key about the “sale.” He was very knowledgeable about the car and made me feel comfortable during the whole process. Highly recommend.
Business response:
Amy121, Craig and the team thank you for the wonderful review on your experience with them. Congrats on your BMW X5 and enjoy your Ultimate Driving Machine! We look forward to serving you for years to come. Your Friends at Chapman BMW on Camelback
"Top notch service post collision. " Chris Crawford treated us with respect, credibility and patience as he gave us timely updates on our service status. We highly recommend Chapman’s dealership.
Business response:
JoanS, Chris and the team appreciate the positive comments and the 5 stars! We look forward to servicing you for years to come. Your Friends at Chapman BMW on Camelback
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.