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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Awesome experience! " I had an awesome experience buying my new BMW from Craig! I highly recommend him to purchase a new or used BMW! It was a fast and smooth transaction.
Business response:
Thank you for your review and for choosing Chapman BMW on Camelback for your BMW needs. Craig is a great salesman and can help you, your friends and family with any of our vehicles from NEW and Certified Pre-Owned BMW's and all the variety at our value center. Please refer your friends and family for the same great experience. We hope you are enjoying your new BMW and we will hope to see you for any service needs you may have. Vida Wilson - Business Development Manager - 602-308-4907
"Thank you Steve Murphy" Thanks Steve for making the experience quick and painless! It is a pleasure to work with such a professional person, Thank you for your all your hard work.
Business response:
Thank you for the review and repeat business, both are greatly appreciated. We hope you are enjoying your new BMW and we look forward to seeing you for any service needs you may have. We wish you many miles happy and safe driving. Vida Wilson - Business Development Manager - 602-308-4907
"Knowledgeable people that are not robots." In my car shopping experience I found a lot of dealers that knew nothing about numbers. Not Craig, you mention money factor and he knows exactly what you’re talking about and doesn’t give you a bs answer. Craig relys on his knowledge and experience instead of his ability to talk his way through everything. I appreciated this very much after dealing with a bunch of bs’ers. Craig’s familiarity with his vehicles immediately shows. The best part is he shows real emotion and does not ju... read more
Business response:
Congratulations on your new BMW and thank you so much for the awesome review. We agree 'we need more Craig'! Enjoy your Ultimate Driving Machine and please keep us in mind for any service needs you may have. Vida Wilson - Business Development Manager - 602-308-4907
"Great Experience with Chapman BMW" My wife and I are four-time lessees of BMW 5 Series. Prior to that we had a Lexus and a Mercedes. We have leased from Chapman on Canelback (Phoenix) and our experience is always the same. Joe Lena is a consummate professional. He’s super courteous, always thoughtful, very accommodating, extremely personable, very knowledgeable and always volunteering. He is someone you can trust and you know that he’s looking out for you and your needs. No pun intended, but he’ll always go the “extra mile.... read more
Business response:
Thank you for your great review, your repeat business, your brand loyalty and for choosing Chapman BMW on Camelback for your BMW needs. We hope this new BMW is as enjoyable as your previous models and we hope to see you for any services your vehicle may need. Vida Wilson – Business Development Manager – 602-308-4907
"Very helpful and knowledgeable " Ready to help the customer courteous respectful answer all the questions very or tried to be transparent committed to make Catherine customer have good purchase experience love his job because he is very dedicated
Business response:
Thank you for the review. We are very pleased everything went well during your visit and that you were taken care of. We appreciate your business. Vida Wilson - Business Development Manager - 602-308-4907
"NEW X3 lease..pleasantly surprised " I had leased a 2015 X3 from North Scottsdale BMW and was less than pleased with the customer service I received throughout the 3 years of the lease hence switching my service advisor to the Camelback location weeks into the lease. I have been very pleased with Bobby Stewart/service advisor in that entire 3 year period with any and all concerns and appointments I have needed to be addressed. When my lease was expired I reached out numerous times to my original sales person at North Scotts... read more
Business response:
Terah, congratulations on your latest BMW we hope you are loving it. We are very pleased to have earned your business and welcome you to the Chapman BMW on Camelback family. We hope you choose to use our service department for any of your BMW service needs and we look forward to a long relationship and assisting you with your vehicle needs for years to come. Vida Wilson – Business Development Manager – 602-308-4907
"Unexpected but Pleasant Purchase" I went in to service my car and while I wandered outside, Steve greeted me and we started chatting. After considering the current state of my car (plus almost at 100K miles), I decided it was time for my (4th) Chapman BMW trade-in. Steve made the transition quick and very professional. I love his demeanor --totally the BMW approach that I prefer and expect. Thanks, Steve! I love my new baby! Take good care of my old one :-)
Business response:
Congratulations on your latest Ultimate Driving Machine! We appreciate you choosing Chapman BMW on Camelback for your vehicle needs and hope you are loving your new car. We look forward to helping you maintain this one as with the past ones for years to come. Your brand loyalty is what we strive for in our customers and we thank you for staying with the BMW Family. Vida Wilson – Business Development Manager – 602-308-4907
"X1 purchase " I had my heart set on a very specific vehicle. Steve my salesperson helped me find the perfect car and payment plan. Very easy buying experience
Business response:
Thank you Dani for the review. We are so pleased to hear that Stave found the perfect BMW for you, we hope you are enjoying it immensely. Please visit us for any service needs you may have and we wish you safe and happy driving. Vida Wilson - Business Development Manager - 602-308-4269
"Awesome deler and the best sales men " Craig Rusin is the best 💯 he went above and beyond to help me very knowledgeable of his work very very friendly he will walk me through every step. And the whole team just amazing !!! THANK YOU FOR ALL THE HELP!!:) you guys the best hand down Craig boss keep the good work men!:)
Business response:
Thank you for the awesome review Marcos. Craig is a very knowledgeable salesman and we are so pleased to hear your purchasing experience with him went so well. We hope you are loving your new BMW and we hope that you choose Chapman BMW on Camelback for any of your BMW service needs. Happy and Safe Driving! Vida Wilson - Business Development Manager - 602-308-4907
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.