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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Excellent service to a very busy, working, new mom" I needed to trade in my lease for a bigger vehicle due to my new son. Taking time out of my schedule is difficult but Steve worked with me over the phone and knew just what I needed. I am happy with my “sporty, not too much of a soccer mom” new X3 and it fits the family much better! Thank you.
Business response:
BMWMom, Congrats on your new X3! Steve is a valued member of our team and we are so happy to hear of your great experience. We are always here for you and we look forward to serving you for years to come. Enjoy your Ultimate Driving Machine! Your Friends at Chapman BMW on Camelback
"2nd Car, Same Amazing Experience!" POSITIVE, POSITIVE, POSITIVE! That’s how I felt about my recent car purchase at Chapman BMW on Camelback. This was my second purchase at the dealership, which has treated me as a valued customer for nearly 5 years! I met Craig Rusin in 2014 when I walked onto the lot. He is personable and professional, and made me feel that my needs came first from the moment we started conversing. Just like my first car purchase, on my second purchase he did not pressure me one bit. He took time to sit wi... read more
Business response:
Taylor - Congrats on your new BMW and thank you for the review, repeat business, brand loyalty and kind words. Our goal at Chapman is to make all of our customers have a positive and happy experience with us. We hope you are enjoying your new BMW and we will look forward to helping you maintain it for years to come. Happy and safe driving to you. Vida Wilson - Business Development Manager - 602-308-4907
"great buying experience" Joe Lena was very helpful in getting me the X5 that I wanted he took the time to explain all of the features of the car and would recommend him to anyone looking for a new BMW
Business response:
Congratulations on your new BMW X5. We appreciate your review and the opportunity to earn your business. We hope you are enjoying your Ultimate Driving machine and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907
"Simply the best!" This is my first ever car, and since day 1, Craig shared his wealth of knowledge about all the in and outs of the 330i which i had my heart set on. Not only did he explain all the details about the vehicle, but he also built a personal connection with me, helping me throughout the journey, being transparent and honest. Craig is very friendly, kind, and most importantly passionate! His shared passion and connection was the driving force behind the deal. Craig dealt very honestly and professionally throughou... read more
Business response:
Congratulations on your Dream Whip, we do enjoy making things happen for our customers! We are so pleased Craig was able to make your first purchasing experience an awesome one for you. We hope you are enjoying your Ultimate Driving Whip and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907
"Five stars all-round!" Just finished up leasing our third BMW from Craig Rusin over at Chapman BMW. He knows the cars in and out and truly wants the lease/purchase experience to be as painless as possible. We have another lease coming due in January and there is no doubt we’ll be back to Craig for more. Five stars all-round!
Business response:
Congratulations on your new BMW! Thank you for coming back to Craig with your business and for the fantastic review. We appreciate your words and are so pleased to hear you had another great purchasing experience here at Chapman BMW on Camelback. We hope you are enjoying your new Ultimate Driving Machine and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907
"Amazing as always " I purchased a few vehicles from Craig and there’s a reason you go back to someone that takes your money! 😊. Thank you for always taking your time to answer all my questions, ensuring I am looking at all options and just overall being a great person! A vehicle can be purchased at any dealership but the experience and professionalism that I have come to expect is the reason you keep me coming back.
Business response:
Congratulations on your new BMW and thank you for giving Chapman BMW on Camelback and Craig the opportunity to earn your business again. We appreciate your words and review and believe that is how all purchasing experiences should feel. We hope you are enjoying your Ultimate Driving machine and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907
"Outstanding Teamwork" I just worked w/ Craig Rusin for the 2nd time & it was truly a pleasure. No detail goes unnoticed w/ him. He is a car guy's car guy. He is honest, up front & trustworthy. He is experienced & knowledgeable as well. He worked hard for my business and made some great suggestions that saved me $$, just as he did on the first BMW I bought from him. He went out of his way to make sure I received every rebate & discount I was entitled to. In this case, we were trying to find the right X3 for my wife. There wa... read more
Business response:
Congratulations on your new BMW and thank you for giving Chapman BMW on Camelback and Craig the opportunity to earn your business again. We appreciate your words and review and believe that is how all purchasing experiences should feel. We hope you are enjoying your Ultimate Driving machine and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907
"my sister" Alan Jones was very helpful.. he helped my sister a lot. He really paid attention. He was also very kind and understanding. I would send someone to him.
Business response:
Kiarra, Your and your sisters reviews are very upsetting after doing some research on the actual facts of the situation and reviewing messages and calls between yourself and sales. My General Sales Manager, Alan Jones, will be reaching out to you. Vida Wilson – Business Development Manager – 602-308-4907
"Responsive and respected my process" Craig is a responsive communicator, and respected my process. I told him upfront that I would shop for the best offer, but give his dealership the opportunity to earn my business by matching the best offer. He quickly responded to my texts, calls, and email inquiries, making it clear he was willing to work out details in advance, and, by extension, respect my time and alleviate my worries about possible surprises after closing. I will recommend Craig to friends and clients, and want othe... read more
Business response:
Congratulations on your new BMW and thank you for giving Chapman BMW on Camelback and Craig the opportunity to earn your business. We hope you are enjoying your Ultimate Driving machine and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.