BMW

Brian i3 

on DealerRater

7 years ago

"BMW i3 v. 2.0" I recently had the pleasure of working with Craig on my second i3 lease. Craig helped me with the first lease about three years. The experience was so great, and I loved the car so it was an easy decision to go back to Craig for version 2.0! Craig was fun to work with and very knowledgeable about the features of the car, especially what changed from the prior version. Overall it was a great experience; quick and easy without any hassle. He even helped me setup a “new shoe fund” (inside joke). I highly recomme... read more

Marcos0312 

on DealerRater

7 years ago

"Second car after accident " I’m returning here once again to give Craig an excellent review because that what he deserves I had purchased a car twin month ago and had an accident and since the moment of the accident he did nothin but help men, he even send a drive to get me in order to get my new truck I will never hesitate to come back for my next car best salesman hands down! Once agin crai!:) excellent job boss And not forget Artin he as the manager help me a lot with working out an excellent deal thanks guys!:) 

4ransom 

on DealerRater

7 years ago

"Friendly, Professional & Painless Car Buying" My recent purchase of a CPO i3 was some of the least painful car purchasing I have endured to date. I was first exposed to Craig when I was last in the market for a M235i and his vast knowledge of every car on the lot and clear passion for BMW vehicles inspired me to stay in touch and give him a buzz when I was looking to get my wife into an i3. As software engineer and car enthusiast I thought I knew the car front and back, but that was before spending some time with Craig as h... read more

Ben 

on DealerRater

7 years ago

"Car Show Experience, Chapman BMW on Camelback, No Pressure" So my wife and I decided our 18-year old BMW wagon was ready to be passed down and we had to replace it. Then our Small SUV broke down and we had to look at another car at the same time. We were looking to buy/lease two new cars. We were hoping for a BOGO, but couldn't find one. A friend recommended we speak with Craig Rusin. We went to BMW because our prior experience was 18-years great. When I arrived I asked for Craig and, lo and behold, I was talking with him. ... read more

murray 

on DealerRater

7 years ago

" 114 degrees on a late Friday afternoon, Chapman rocks!" Going though one of the roundabouts in central Phoenix, I sliced a tire not very far from the dealership. It was 114 degrees, late on Friday afternoon and I had been through a tough previous 24 hours. My first thought with the tire was get to the dealership - they will take care of me. I was right. Pulling into the service department, I was greeted by the kindest service attendant in the world with a very bright smile. I really needed that smile. My service rider was ... read more

FinallyDrivingARealVehicle 

on DealerRater

7 years ago

"Ditched my sad little Kia and bought an actual vehicle. " Craig Rusin and everyone else involved in getting me into my new BMW X3 were amazing. Not only was I firm on my budget, I was also on a fairly rushed timeline. I gave Craig a list of everything I wanted, was in the office for a few minutes and by the end of the day he texted me (my easiest way of communication) all my options. He was able to get me the exact vehicle I wanted and even worked me into a better price than expected. I'm loving the new x3 and highly recomm... read more

TheBrandWhisperer 

on DealerRater

7 years ago

"Good service - couple of hiccups - tires overinflated 25%" Let’s start with all the wonderful things about my recent visit, first! Veronica (Service Appointment Scheduler) was extremely accommodating. I had called and another scheduler answered (not sure of his name), and rather than directly helping me, he just transferred me to my SA’s voicemail. Not wanting to leave a message, because I know how many voicemails they do receive, I hung up and called back. This time Veronica answered. She was amazing. Truly all about custo... read more

jknk 

on DealerRater

7 years ago

"Amazing " Camelback BMW and Craig Rusin were amazing, and the service we received was the best ever as always. We have bought/ leased four BMWs and always received the best efforts of everyone concerned in the process. Craig is always professional, knows his stuff, and takes care of our every need. 

Willfowls 

on DealerRater

7 years ago

"Best experience possible " Craig is a seasoned professional at what he does. After purchasing 3 vehicles over my years, I will absolutely be coming back to Chapman and hopefully Craig when it’s time for me to get another vehicle. I recommend him over the 3 other salespeople who sold me vehicles.