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BMW

4.5

About this business

Location details

1144 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,120 reviews
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Jumuenich's profile image
Jumuenich 
8 years ago

Thank you Bob Molanick and Chapman BMW service center for a terrific first experience! In and out in less than an hour! AWESOME! Our next car purchase may also be a BMW. 

Business response:

Thank you for the review and for your business, both are greatly appreciated. We hope to help you maintain your BMW for years to come and would be more than happy to assist you with a BMW purchase when you are ready. -Your Friends at Chapman BMW on Camelback 

Mama!'s profile image
Mama! 
8 years ago

Patrick Burchell handled my service maintenance appointment with his usual expeditious efficiency! And my car is running smoothly as ever. Thank you Chapman BMW!!!! I would recommend you all to everyone, and in fact already have. 

Business response:

Thank you Mama! We appreciate your business and for taking the time to write your review. We look forward to helping you maintain your BMW for years to come! 

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First beemer 
8 years ago

I ordered this car by phone. Price offered was lowest in the valley. Service, availability and helpfulness was tops. Everything as promised. Hassle free, honest and professional 

Business response:

Congratulations on your first BMW and Welcome to the BMW Family! The 430i looks good around you and we hope you are enjoying your new Ultimate Driving Experience. We appreciate your review and your business and are here to assist you with any needs you have about your 430i. We wish you Happy and Safe driving. - Your Friends at Chapman BMW on Camelback. 

Bleake30's profile image
Bleake30 
8 years ago

I had to bring my car in for repairs to both from and rear bumpers Ernie Escobedo is my Service Advisor and he really does an excellent job in handling of me and my car. Ernie really takes the time to explain the service I would be having and he always asks is I have any other issues that the service department needs to know about. The service of my car was handed in an up most professional manner as well as in a timely fashion. Again Ernie you again win my vote in the excellent columns of service. 

Business response:

Thank you, Brenda! We truly appreciate your review and business. We are so pleased to hear everything is to your satisfaction and that Ernie takes good care of you and your BMW. We hope to help you maintain your BMW always. - Your Friends at Chapman BMW on Camelback 

JT's profile image
JT 
8 years ago

This was the second car I purchased from Craig. He was able to find exactly what I was looking for and gave great advice on my purchase options. Both times, Craig made the experience fun and I was in and out of the dealership in just over two hours. I've never had such a positive feeling about something most of us dread. Additionally, Craig is always available when I have questions after the purchase. Thanks again!! 

Business response:

JT! Thank you for your review and repeat business, we greatly appreciate both. We are pleased Craig was so great the second time around and we look forward to helping you service your BMW. -Your Friends at Chapman BMW on Camelback. 

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Gracel 
8 years ago

This is the second X3 we have bought from Craig. He makes the entire process painless. He knows so much about the car and does a great job of sharing his knowledge. He takes the time to show us all the options on the different cars that are available. Great job! And we love the new car. 

Business response:

Gracel! Thank you for your review and repeat business, we greatly appreciate both. We are pleased Craig was so great the second time around and we look forward to helping you service your BMW. -Your Friends at Chapman BMW on Camelback. 

JS's profile image
JS 
8 years ago

2nd time around for this dealership and with Craig! Craig was helpful, knowledgeable and overall great to deal with. He'll go to work for you. I'll be back next time. 

Business response:

JS! Thank you for your review and repeat business, we greatly appreciate both. We are pleased Craig was so great the second time around and we look forward to helping you service your BMW. -Your Friends at Chapman BMW on Camelback. 

JLangAZ's profile image
JLangAZ 
8 years ago

We went in just to look, but we walked out with a new car! Great customer service from Craig and Mike. Definitely would recommend them to family and friends. Only negative was that the manager never came out to talk to us. Guess we know how we rate :( 

Business response:

Only my husband came back to the dealership and someone did speak with him. However, this is my car. I haven't been contacted. 

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Janice W 
8 years ago

If you are looking to buy a car from Chapman BMW.. be sure to ask for "JC"... he is the best! I purchased my forth BMW from Chapman and JC found me exactly what I wanted and within my budget. Service is also second to none. I will always deal with Chapman BMW and no one else. Thank you JC for all that you do!! 

Business response:

Thank you, Janice, for the awesome review. And for your repeat business! Both are greatly appreciated and we are so glad to hear that JC has been able to keep you in BMW's. We look forward to helping you maintain your BMW for years to come. Enjoy your new one. -Your Friends at Chapman BMW on Camelback. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,120 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.