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BMW

4.5

About this business

Location details

1144 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,120 reviews
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toddcoyle's profile image
toddcoyle 
8 years ago

I was extremely happy with how I was treated by Sammy. No high pressure tactics or stupid sales techniques they teach in seminars so it went very fast and extremely smooth. I went in thinking I was going to buy a different model (5 series) but he showed me an X4 that was not even on my radar and I love it. X4 3.5i M series I think it is called. 

Business response:

Thank you, Todd, for your review and for choosing Chapman BMW on Camelback for your vehicle needs. We are so pleased Sammy was able to get you into a great vehicle and everything went smoothly for you, as it should. You are the proud new owner of a 2015 BMW X4 xDrive 35i with M Sport! We appreciate your business and hope to see you for any service needs your vehicle may have. Enjoy your Ultimate Driving Machine and we will look forward to helping you when you are in the market again. -Your Friends at Chapman BMW on Camelback 

AzNursePete's profile image
AzNursePete 
8 years ago

Excellent experience, I bought a new BMW, in and out rapidly, no gimmicks!! Best experience ever!! I've been working with Sammy on buying a new car through his Facebook sales! Honestly, best shopping experience ever for a new car. This is my second BMW from Chapman and I can attest, Chapman BMW NEVER dissapoints. I'm a university professor and I give Sammy DeStefano and Chapman BMW an A++++ 

Business response:

Thank you for your great review and repeat business - we greatly appreciate both. Sammy is a great salesman and we are pleased he was able to find you the right BMW for your needs. We hope you are enjoying your new BMW and that you let us help you maintain it for years to come. -Your Friends at Chapman BMW on Camelback. 

Sarahswatson's profile image
Sarahswatson 
8 years ago

I started leasing through chapman BMW back in 2015. I walked away with a 328i that I was smitten with. Fast forward 2 years later and a couple thousand miles...I needed help. I had 14 months left on my lease and needed to get out of a car that I had inched over miles on. Bill Beaudry originally helped me but moved on to financing so I was lucky enough to be able to get Craig's assistance. I went in at 9:30a on a Tuesday and walked out a few hours later with a brand new x1. I came in with an agenda of what I needed, and wante... read more

Business response:

Sarah! Congratulations on your new BMW X1. Thank you for your review and repeat business, we greatly appreciate both. We are pleased Craig was able to help you get out of your prior BMW lease early and back on the road in a new one. We also look forward to helping you service your new BMW. -Your Friends at Chapman BMW on Camelback. 

bubbles's profile image
bubbles 
8 years ago

Through a long and lengthy process of finding and deciding on a vehicle to purchase, Stan Sanglier was patient and willing to answer a multitude of questions. I would highly recommend him as someone to assist in a future vehicle purchase. 

Business response:

Congratulations on your new vehicle! Thank you for your review and business, we greatly appreciate both. We are pleased Stan was able to assist you and made the process easy for you. We look forward to helping you with your vehicle needs in the future and welcome any referrals you send our way. Happy and safe driving. -Your Friends at Chapman BMW on Camelback. 

Rick's profile image
Rick 
8 years ago

Just bought my 3d BMW from Craig (428i). This was the easiest buy ever. After 5 minutes on-line I picked out the car I wanted from posted inventory, sent him a credit card to hold it. An hour later I had all the papers. He even drove it to me at my place in Sedona! Never saw the car until Craig drove it up my driveway (in a summer storm, no less). Talk about service! Craig is fantastic--knows the cars, the financing options and respects the customer's time. I will never buy from another guy. Thanks Craig! 

Business response:

Craig! Congratulations on your new BMW 428. Thank you for your review and repeat business, we greatly appreciate both. We are pleased Craig was able to help you get out into your new BMW so easily and with delivery service! We also look forward to helping you maintain your new BMW when needed. Happy and safe driving.. -Your Friends at Chapman BMW on Camelback. 

Jpruitt's profile image
Jpruitt 
8 years ago

I've purchased many cars in my life and NEVER has the process gone so smoothly and I owe it all to JC. He was very knowledgeable about his inventory and what would best fit my needs, personally and financially. JC helped me get exactly what I needed with "no muss and no fuss". I will send anyone I know to him and will be contacting him for my future car needs. 

Business response:

Congratulations on your new BMW! Thank you for your review and business, we greatly appreciate both. We are pleased JC was able to assist you and made the process easy for you. We look forward to helping you service your new BMW when needed. Happy and safe driving. -Your Friends at Chapman BMW on Camelback. 

Jane4839's profile image
Jane4839 
8 years ago

Michael Ludtke my service advisor is simply the BEST . . . Michael listens carefully to my concerns making certain that the correct service is completed with accuracy! 

Business response:

We think you are the BEST. We appreciate your business and your review. We look forward to helping you maintain your BMW for years to come. Safe Driving! Your Friends at Chapman BMW on Camelback. 

pnason1's profile image
pnason1 
8 years ago

Joe Helms just took care of the regular service on my X5. I initially brought it in only for this work, but Joe checked out the recall list and found that additional (free) service should be performed. He arranged for a loaner car, and kept me informed of progress. Joe keeps my X5 in tip top shape and this gives me peace of mind. 

Business response:

Thank you for your review and for choosing Chapman BMW on Camelback for your BMW service needs. We are pleased to hear Joe takes good care of your X5 and hope to help you maintain it for years to come. -Your Friends at Chapman BMW on Camelback. 

Robert Bentz's profile image
Robert Bentz 
8 years ago

Very professional job, all the way around. Service was performed efficiently and on time. Craig did a good job getting me an appointment the same day. Next year I may even have my wife drive her BMW down to experience her own great experience at Chapman. Thanks. BB 

Business response:

Thank you for the review and for your business, both are greatly appreciated. We hope to help you maintain your BMW for years to come and would be more than happy to have your wife experience the same great service! -Your Friends at Chapman BMW on Camelback 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,120 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.