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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
3rd time buying at Chapman and 2nd car with Steve. We live 2 miles from their competitor but chose Steve and Chapman BMW who are 20+ miles away. Enough said! Thank again to Steve, Bill (Finance), and Bri (Genius Advisor). We'll be back.
Business response:
Thank you for your review Jim and for going the extra 'miles' for us, both are greatly appreciated. We value your loyalty and repeat business and are grateful for the opportunity to continue to assist you with your vehicle needs. Enjoy your new Ultimate Driving Machine and we look forward to seeing you for any service needs you have. Your Friends at Chapman BMW on Camelback Vida Wilson, Business Development Manager - 602-308-4907
We are long term BMW customers. We have worked with dealerships in 2 other states and confidently rate Chapman as the best! We have had over 12 BMWs and 3 from Chapman. From the moment we met Craig Miller we were impressed with his knowledge and his customer service. He is also amazingly well educated on the history of the company! He regularly calls to check in and make sure we are happy with our vehicles and that the performance meets or exceeds expectations We also want to acknowledge our assigned genius-Bree. She is so u... read more
Business response:
Thank you for your review JoAnn and for your repeat business and brand loyalty! Craig Miller is a wonderful salesperson and very knowledgeable about the BMW's and passionate about the brand and its history, you are in very good hands. We hope you are enjoying your new Ultimate Driving Machine and we look forward to assisting you with all your future BMW needs. Your Friends at Chapman BMW on Camelback Vida Wilson, Business Development Manager - 602-308-4907
Craig was amazing. My husband and I have always wanted a 640i Coupe and we were planning on getting one next year. It turns out BMW will not be building this car anymore. Craig found us the perfect new one that had not been sold yet. He took me for a test drive and new EVERYTHING about the car. He helped us get the financing we needed to complete the deal, and took care of every detail from beginning to end. We now have the car of our dreams and a good friend with Craig. Thanks, Craig, for all your hard work.
Business response:
Thank you for your great review. We are so pleased that Craig was able to find your perfect BMW for your needs and dreams. The 640 is a beautiful vehicle we know you will have years of driving pleasure with. Please join us for our New Owner Clinic - Saturday August 12th at 10AM for more one on one information on your BMW, a facility tour, service details and a raffle, refreshments provided. You can RSVP to Rebeccajelenick@chapmanchoice.com. We hope you are thoroughly enjoying your new Ultimate Driving Machine and look forwar... read more
I worked with Bob at Chapman BMW for my first car purchase ever. Let me just say he's simply amazing and very patient throughout the whole process! Just by talking with him, you can tell right away that he's very sincere and genuine. When I got to the dealership, he had me take one of the cars I saw on the website for a test drive. He's very knowledgeable and knows everything about every car! It took me awhile to decide on which car I wanted to purchase, and Bob was always willing to answer my questions and even patiently he... read more
Business response:
Thank you for your review and for the opportunity to earn your business! We agree Bob is a great salesperson and very knowledgeable about the BMW's. Please let us welcome to the Chapman BMW on Camelback family. We hope you are enjoying your new Ultimate Driving Machine and would like to invite you to join us at our New Owners Clinic, August 12th at 10AM. You can RSVP to RebeccaJelenick@chapmanchoice.com. We look forward to helping you maintain your new BMW for years to come. Your Friends at Chapman BMW on Camelback Vida Wils... read more
This was our third car we bought from Steve, as usual he customized the sales process for our needs. He is amazing to work with.
Business response:
Thank you for your review and for the repeat business! We agree Steve is a great salesperson and we are so pleased you are again satisfied with your BMW and Chapman BMW on Camelback Experience. We look forward to helping you maintain your new BMW for years to come. Your Friends at Chapman BMW on Camelback Vida Wilson, Business Development Manager - 602-308-4907
I have worked with Michael Ludtke for years and keep buying BMWs not only because they are the best driving vehicle but he makes getting the car serviced or repaired so easy. He is excellent at explaining the mechanical issues in easy to understand terms and the car is always fixed right the first time! Thanks for such great experiences
Business response:
Thank you Deb for your review and repeat business, we greatly appreciate both. We are pleased that Mike takes good care of your vehicle needs and makes this smooth for you. We hope you are thoroughly enjoying your Ultimate Driving Machine and look forward to seeing you for any vehicle needs you may have. Your Friends at Chapman BMW on Camelback Vida Wilson, Business Development Manager - 602-308-4907
We were looking to get an hybrid and Craig was very knowledgeable and took the time to help us navigate in making the best decision. Class Act!
Business response:
Thank you for your review, greatly appreciated. We are so glad we had a Hybrid that worked for your needs. We hope you are enjoying your new vehicle and look forward to seeing you again in the future for any of your vehicle needs. Please feel free to send friends and family to Craig for assistance with finding the right cars also.. Your Friends at Chapman BMW on Camelback Vida Wilson, Customer Relations Director - 602-308-4907
We purchased a vehicle from Craig Miller at Chapman BMW about four years ago and the experience was short and sweet. Craig listened to what we said, found the right vehicle and effortlessly lead us through the purchasing process. We were in and out in no time with the perfect car. Craig kept in touch over the years so when it became time to buy again, he knew what we wanted. When he found it, he gave us a call and we made a deal. Thanks Craig and please feel free to call us anytime.
Business response:
Thank you for your review and repeat business, both are greatly appreciated. We are so pleased to hear Craig found your next BMW match. We look forward to seeing you for any service needs you may have and please feel free to join us at our New Owner Clinic - Saturday August 12th at 10AM for more one on one information on your BMW, a facility tour, service details and a raffle, refreshments provided. You can RSVP to Rebeccajelenick@chapmanchoice.com. We hope you are enjoying your new Ultimate Driving Machine and look forward ... read more
Craig Rusin BEST EVER! Make sure when trading, BMW pays off. Quoted 15 days, still waiting, it's been 17 days. Get it together BMW!
Business response:
*UPDATE* MY CAR HAS STILL NOT BEEN PAID OFF AND IT HAS BEEN 24 DAYS! I CALLED AND LEFT DOUG MARTIN A MESSAGE AND I HAVE NOT BEEN CALLED BACK! PATHETIC! I HAVE BEEN REPORTED TO COLLECTIONS BECUASE OF THEIR LACK OF FOLLOW THROUGH! MY LAST 3 CARS HAVE ALL BEEN BMW's, THIS WILL CHANGE IMMEDIATELY! WHAT A TOTAL JOKE! I'M EMBARRASSED FOR CHAPMAN, ARTIN AND DOUG! JUST WOW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.