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BMW
- Automotive
- Dallas, TX
About this business
Location details
6200 Lemmon Ave, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Robert H Tony the service advisor was great, will be back and I would recommend this location to anyone looking for top quality service.
Business response:
Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.
320i oil change, alignment, state inspection Norma took care of everything as she always does. Thank you!
Business response:
Hi Tony, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Tire Replacement My service advisor was friendly and very helpful. He went the extra mile for me on a day when it meant a lot.
Business response:
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Only come if it?s your last resort!!!! Not the best communication. In need of a new sales director.. this guy won?t do any research, and just take the word of his employee over whats in the system. Won?t visit this place anymore! Sadly, but the helpers in service are nice.
Business response:
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.
Service of my BMW I was very pleased with the entire experience. My service representative listened to me very carefully and communicated throughout the entire process.
Business response:
Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Review Tyler was great, and very attentive ! I recommend him to be the service advisor of choice always!
Business response:
Hi Tanesha, thanks so much for the warm recommendation of the team here at BMW of Dallas. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Multi-point inspection Very glad experience! Very professional service, I had a nice trip.
Business response:
Hi Wangbo, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great Experience I purchased a new vehicle and was in and out within two hours. My sales person was in constant contact with me prior to my visit to the dealership, helping me built and choose exactly what I wanted and made this transition easy. Customer service above and beyond. I?m one happy driver.
Business response:
Hi Susanne, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Don?t get service done here I take my car in for an AC repair. Cost of repair is astronomical. Get it done anyway, then I pick up my vehicle and drive it home . The coolant level says low which is strange it was filled up 2 weeks with a new radiator. Also my hood will not open anymore after the AC repair. Very strange. They told me they could open the hood for me for $340 . This is very much like a conn artist nature.
Business response:
Hi Jason, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5528 to discuss what we can do to help.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 8,815 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.