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320 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Leasing New Vehicle Extremely satisfied with the service during my new lease. Would recommend this place to anyone. The staff is welcoming and willing to do whatever it takes to make you feel at home while shopping for your needs.
Business response:
Thank you for your feedback Kolin. We hope you enjoy your new lease! We appreciate your business!
Outstanding Noel Evans gave our family the best treatment and service during our purchase of two new vehciles. Thanks again to the outstanding staff at DeFouw!
Business response:
Thank you for the feedback. Customer service is our number one priority at DeFOUW. We appreciate your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com
Great service! I was positively impressed with the process. Pam Strain was excellent. She was patient, honest and professional. This made the prcess enjoyable. I would definitrely recommend this dealership, and I would return to buy another car there.
Business response:
Thank you for the feedback James. Pam is an amazing Sales Consultant and provides amazing customer service. We appreciate your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com
New car Really love our new car! Glad we came to you. Haven't had a Chevy for a long time . Glad we went back. Great customer service and sales.
Business response:
Thank you for the kind words, Larry and Pam! We appreciate your business and hope you continue to love your Chevrolet. Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com
Amazing Service Sheila did such an AMAZING job! She was intentional with the cars she recommended knowing I drive a far distance for work and travel quite a bit. She was very patient and personable. Sheila and Defouw will have my business from now on!!!
Business response:
Thank you for the awesome feedback Makenzi. I will pass along your kind words and thank you for giving us your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com
A Great Buying Experience I recently purchased a new BMW from Roger Salazar. He was easy to work with, and made the overall experience one to remember. So far I love my new car, and would definitely buy through Roger again someday.
Business response:
Thank you John for taking the time to let us know about your experience with Roger and our team! We appreciate the opportunity and look forward to working with you again! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Superb Sales Support Pam Strain is a magnificent salesperson with a calm and professional demeanor and a reassuring manner that makes selecting a new vehicle feel just right.
Business response:
Thank you so much Tod for the great review! We appreciate your business and kind words. I'l lmake sure that Pam see's this message. We look forward to working with you again in the future! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
The greatest buying experiance! Roger Salazar made the buying experience as easy and fair as possible. Best buying experience we have ever had. Roger gave us a good deal with a friendly no nonsense approach. my wife and I cannot say enough good things about Roger and the whole BMW of Lafayette team! Thanks again. Joe and Terri.
Business response:
Thank you so much Joe and Terri for taking the time to let us know about your great experience with Roger and our BMW of Lafayette Team! Your kind words mean so much to us and I know they do to Roger as well. I'll make sure he sees this review. Please don't hesitate to reach out to us if you need assistance moving forward. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Great service before and after Hi I'm Noel Evans' mom. We have purchased two vehicles from Noel. I may be prejudiced about Noel, but here's what I know. He is really good at customer service before and after he sells you a car. He will treat you just as good as he treats his mom. He has a great work ethic and makes buying fun. Thanks Noel
Business response:
Thank you for the great review! Noel definitely treats all he customers just like they are family. We appricate your loyalty to Noel and DeFOUW! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
BMW has a 4.8 star rating with 780 reviews.
BMW is closed now. It will open tomorrow at 8:30 a.m.