This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Lafayette, IN
About this business
Location details
320 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Car buying experience We recently bought a BMW X5. We found the buying experience very satisfying and easy. No high pressure sales. Annette kept us informed of the cars available and worked with us to get the car and price we wanted. Very satisfied with the whole process. Joe and Teresa
Business response:
Thank you so much Joe and Teresa for the kind words and 5-Star Review! We are so happy Annette was able to take such good care of you. We appreciate your business and look forward to the time we can work together again! Please don't hesitate to reach out to us if you need further assistance. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Chevy Trax Very impressed by the excellent customer service and kindness shown by Matt and Justin. I am grateful to have had the pleasure of meeting you all and seeing the family tree :). Thank you again for your kindness and time you are all a blessing.
Business response:
Thank you so much Lori for the great review and kind words! We appreciate your business and are so happy Matt and Justing were able to take good care of you. We want to make sure you are taken care of before, during, AND after your vehicle purchase so please don't hesitate to reach out to us if you need any assistance whatsoever. Thank you again Lori! We look forward to the time we can work with you again. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
used 4X4 I was looking for a newer 4 wheel drive extended cab pick up. I contacted Noel Evans as I have done business in the past and told him what I was looking for and with in a week he had found a truck and he gave me a deal I could not pass up. Excellent price and DeFouw found me a good rate on loan. I will buy another vehicle from Noel when I need one. My wife and I have purchased an Equinox and a silverado from him and am happy with both purchases.
Business response:
Thank you Thomas for taking the time to write a review for us. We are glad you had a good experience with Noel and our dealership. If you ever need anything do not hesitate to reach out! I will pass on the good word to Noel and thanks again! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Do yourself a favor, come here first! A business BUY FROM HERE: I don't write many reviews, but feel as though I need to do so for this facility, and for people reading this who I don’t know but would love to help. I honestly feel as though this facility is a hidden gem. I digress. I bought a used car from the facility. I’ll briefly document the process I went through. Ronald was my salesman and was who I first spoke to via email. He replied quick, despite not knowing my interest level in the vehicle. He wasn’t pushy or inte... read more
Business response:
Hi Troy, Thank you so much for taking the time to write such a great review of your recent vehicle buying experience with our team! Your kind words mean more to us thank you know. We are so happy that Ron and Dan mad you feel comfortable and not pressured. We realize buying a car is a huge investment and it can be stressful but we try to make the experience an enjoyable and exciting one for our customers. Your business is appreciated Troy and we look forward to the time we can work with you again. Welcome to the DeFOUW Famil... read more
Easy Purchase Everyone in the dealership treats you fairly and honestly (service, sales, and finance). There is never any pressure to close the deal and they are trying to build a relationship with you that will last beyond one car purchase. Worth the hour ride north from Indy and be sure to ask for Ben Mullikin (sales).
Business response:
Thank you so much for the great review! Your kind words mean a lot to Ben and out Team! We appreciate the opportunity you've given us all the way from Indy. Please don't hesitate to reach out to us if you need assistance in any way as we will be more than happy to help. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Great Experience They did a great job explaining all of the features of my new car and have been great with followup after the purchase. Great customer service!
Business response:
Thank you so much Michael for the 5-Star Review and the kind words! It really does mean a lot to our team. We appreciate your business and look forward to the time we are able to work with you again. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Amazing service From starting my process with Matt, to buying through Ron and financing with Don, our experience was top notch. Ron was super helpful in showing me my options and helping me choose the right vehicle to meet all of my needs. Financing with Don was smooth and he explained everything in great detail. Our expectations were met ad exceeded.
Business response:
Thank you so much Danielle for the great review! The time you took to give us your feedback and your kind words mean a lot to us. We are so happy you had an awesome experience from start to finish! We want to welcome you to the DeFOUW Family Danielle and make sure you know we appreciate your business. We look forward to the time we can work with you again. Please don't hesitate to reach out if you need assistance. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Chevy Traverse We love our new Traverse. We needed a bigger vehicle with a third child on the way. Pam Strain went above and beyond and was very flexible with our crazy schedules. Buying a vehicle was easy and stress free. We felt like Pam worked with us to give us what we wanted. What a deal!!!! We would recommend Bill Defouw to anyone. Thanks Pam!!!!
Business response:
Thank you so much Abby and Spencer for the great review and kind words! Pam always goes above and beyond for all her customers so no surprise at all she did the same for you! We appreciate your business and look forward to the time we can work with you again! Don't forget to stop in for a FREE Car Wash for as long as you own your vehicle! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
New BMW X2 Ben Mullikin did a superb job working with me as I purchased a new BMW. He was courteous and responsive as I considered which car might be right. Once I selected a particular vehicle he then led me through the purchase process with ease and efficiency. Jeff Robertson made the financial process go smoothly and Nolan Risse did a great job of introducing me to all the features of my new X2. I fully expect to shop at De Fouw again and will recommend you to others.
Business response:
Thank you so much for taking the time to let us know about your experience with your team! We are so excited to hear your has such a great car buying experience with Bend, Jeff, Nolan and the rest of our team! On behalf of our entire team, I want to welcome you to the DeFOUW Family and we look forward to the time we can work together again! Please don't hesitate to reach out if we can help in any way. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 780 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.