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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"First off, I would like to thank “Ian Welsh”. It was like..." First off, I would like to thank “Ian Welsh”. It was like , he knows a magic trick to read my mind. Straight to the point, no pushing or number games. It’s too hard to believe but it took me just about an hour to close the deal including test drive & trade my accord. It was Saturday, the car wasn’t ready so my delivery was scheduled on Monday. I prepared myself to spend at least 2 -3 hrs for paperwork & expecting some random guy from finance convening me to sign ... read more
Business response:
Outstanding! We are thrilled to hear you were so pleased with the easy and efficient purchase and delivery experience facilitated by Ian W. Many thanks from all of us here at Otto's BMW!
"I’ve bought 3 cars from Otto’s over the last 12 years or..." I’ve bought 3 cars from Otto’s over the last 12 years or so (and a bike when they sold em). Every experience has been easy and professional . The staff is always respectful of the value of my time and in this latest transaction Brian DiPaulo was fast in response, well informed about the cars and a pleasure to deal with..
Business response:
Thank you for your continued loyalty over the past 12 years. We are so pleased to hear Brian was able deliver an informed and efficient purchase for you once again. Many thanks from all of us here at Otto's BMW!
"Scott made purchasing our new car a pure pleasure. He..." Scott made purchasing our new car a pure pleasure. He listened to the options we wanted, never pressured us with existing inventory or a build voucher that they had available. He was able to negotiate a build trade with another dealer and we built a beautiful car. Thanks so much for a stressless experience.
Business response:
Listening to your needs is the key to our mutual success. It is great to hear Scott was able to help you purchase just the vehicle you were looking for. Thank you for choosing Otto's BMW!
"I have been going to Ottos for many years. Just purchased..." I have been going to Ottos for many years. Just purchased another car - Ottos is still impressive and has managed to improve their excellent service. Scott Gately is straightforward and worked hard to make us feel comfortable and feel excellent about our decision.
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Scott. Your confidence in your purchase is key to our long term success. Many thanks again from all of us here at Otto's BMW!
"Again and again, he listens he’s patient and most..." Again and again, he listens he’s patient and most importantly, transparent and fair. Many vehicles purchased with scott and many more to come again! No question, call or text scott, he’s the one you want!
Business response:
Outstanding! We are thrilled to hear you continue to be so pleased with the assistance delivered by Scott. Many thanks from all of us here at Otto's!
"Brian was courteous and proactive with his initial email..." Brian was courteous and proactive with his initial email communication, and professional, helpful and knowledgable once I arrived at the dealership. It was clear that he would do anything to deliver a top-notch experience. Everything from the test drive to the car prep was thorough and seamless. It's clear that Brian and Otto's put the customer first. Thank you!
Business response:
Thank you for your wonderful compliments for the service provided by Otto's for your recent purchase. We are delighted to hear you were so pleased with your experience. Many thanks for choosing Otto's BMW!
"Justice Mogano and the Otto's team continue to deliver..." Justice Mogano and the Otto's team continue to deliver service which exceeds expectations consistently. Justice arranged for the delivery of a new vehicle for me last week and personally made sure that any insurance and title issues were completed in time for delivery.
Business response:
We're so pleased to hear Justice was able ensure that all the details were addressed to ensure a smooth delivery for you. Many thanks for choosing Otto's BMW!
"We have bought and leased multiple BMWs from Otto's, and..." We have bought and leased multiple BMWs from Otto's, and also have our vehicles serviced there. Justice has sold and leased to us our last 6 cars, given us the best possible deals, and made every transaction smooth and easy. We are very happy with Justice and Otto's!
Business response:
We are thrilled to hear Justice has continued deliver a smooth and easy purchase experience for you over the years. Many thanks from all of us here at Otto's BMW!
"Well, since 2005 when i bought my Mini Conv you have been..." Well, since 2005 when i bought my Mini Conv you have been a source for the family car things, my Son Bob is still racing one of 2 '02's, my Son Bill did race an M3 for a while, and i raced 2 different '02's myself. last Saturday Brian had our new 540i, and a slightly used X3 ready for us as we arrived. all 100% so far--keep it up
Business response:
Thank you for being a long time valued member of the Otto's BMW family! Great to hear Brian was able to efficiently assist you with your 540 and X3. Enjoy the summer driving season.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.