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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"First visit to Ottos and BMWs ever. Mohammad assisted..." First visit to Ottos and BMWs ever. Mohammad assisted with test drives, many many questions, pricing, and I wasn’t planning on a purchase that night, but it happened! No pressure, very patient, professional and was so helpful at delivery time and after. He knows his BMWs!
Business response:
Fantastic! We're delighted to hear that Mohammad made your first visit to Otto's so memorable! Welcome to the Otto's family!
"My experience at Otto's BMW from start to finish was very..." My experience at Otto's BMW from start to finish was very professional. The showroom/facility was immaculate. Brian DiPaolo was professional, knowledgeable and very easy to communicate with throughout the process of leasing my first BMW. I certainly will not hesitate to recommend Otto's BMW!
Business response:
Thank you for your wonderful endorsement of Brian D and the purchase experience delivered by the team here at Otto's. Best wishes for the New Year!
"My experience with Justice and Otto's could not have been..." My experience with Justice and Otto's could not have been better. Justice worked with me over many weeks to make sure I found the ultimate driving machine that was just perfect for me. I would recommend them both to anyone.
Business response:
We are truly gratified to hear that Justice was able to so effectively assist you in finding the BMW just perfect for you. Many thanks for choosing Otto's!
"EXCELLENT CUSTOMER SERVICE FROM ROAD TESTS WITH ROBERT..." EXCELLENT CUSTOMER SERVICE FROM ROAD TESTS WITH ROBERT MADDEN TO DELIVERY WITH ROBERT AND NOEL MONTESANO! GREAT PATIENCE WITH HELPING ME TO CHOOSE A MODEL AND THEN ULTIMATELY BUILDING A CAR. QUICK DELIVERY OF CUSTOM CAR AS WELL. THANK YOU OTTO'S. LOOKING FORWARD TO BEING A CUSTOMER FOR LIFE
Business response:
We are so pleased to hear Robert and Noel were able to assist you so effectively in purchasing just the right BMW for you! Many thanks for choosing Otto's and best wishes for the New Year!
"Truly, the experience of purchasing my BMW was wonderful..." Truly, the experience of purchasing my BMW was wonderful and completely professional. Scott was very prompt, clear and very knowledgeable! I would highly recommend Otto’s.
Business response:
We are delighted to hear of your wonderful experience working with Scott on your recent purchase. Providing you with the knowledge to make an informed decision is always our goal. Many thanks for choosing Otto's and best wishes for the New Year!
"My experience with Mohammad was phenomenal from start to..." My experience with Mohammad was phenomenal from start to finish. Our experience started through email. I let him know what we were looking for and what features we needed at a fair price. He delivered just that. We were able to sit down and talk numbers. Everything was transparent as we went through it together on a large monitor. Once a deal was reached he took it from there. After 24 hours the wife and I decided we wanted a slightly more expensive model. Mohamma... read more
Business response:
We are delighted to hear you enjoyed working with Mohammad and our team. Understanding your needs is the key to our mutual success. It is our pleasure to welcome you to the Otto's BMW family!
"We are a new customer to Otto's and BMW. We had a great..." We are a new customer to Otto's and BMW. We had a great experience from the initial telephone conversation and follow-up visits with Ian Martin. He was a true professional ,not pushy and we truly felt like he was working for us. Noel Montesano did a great job with the car delivery process. I can tell that the whole organization is focused on creating the best possible customer experience!
Business response:
We are thrilled to hear that Ian and Noel delivered the exceptional experience we strive for every day. Welcome to the Otto's BMW family!
"Great, the purchase was painless, fast and efficient...." Great, the purchase was painless, fast and efficient. Great Job Scott. I would definitely consider doing business again with Otto's BMW. The process was spot on.
Business response:
Excellent! Great to hear Scott delivered the purchase experience that suited you so well. Best wishes for the New Year from all of us here at Otto's!
"My experience from the test drive to purchase of this..." My experience from the test drive to purchase of this beautiful BMW was absolutely seamless. Scott was attentive and knowledgeable and a pleasure to work with.
Business response:
It is truly gratifying to hear of your wonderful experience working with Scott. We are delighted to hear you have been so pleased!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.