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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"From the beginning, all the way to the drive off the lot,..." From the beginning, all the way to the drive off the lot, Robert Madden was professional, courteous and thorough, and made my purchase experience seamless. He then had me work with Noel from finance, who was just as personable and knowledgeable, and between the two, they took all the angst out of purchasing a new car.
Business response:
It is truly gratifying to hear that Robert and Noel delivered the purchase experience that the suited you best. Thank you for choosing Otto's BMW!
"Shoutout to Mohammad for making the deal happen...." Shoutout to Mohammad for making the deal happen. Everything done via phone/email. Came in, finalize paperwork, walked around the car with Mohammad and off I went. Such an easy and effortless process of leasing my new car
Business response:
We're happy to hear Mohammad was able to make leasing you BMW the effortless experience it should be. Many thanks from all of us here at Otto's!
"Jay Miller is an exquisite client advisor. Third car I..." Jay Miller is an exquisite client advisor. Third car I have purchased from him. Knowledgeable with BMW vehicles. Great match maker - Listens to what you want out of a car. High-level customer experience.
Business response:
Understanding what you need is key to our mutual success. We delighted to hear that Jay M once again was able to deliver that experience for you. Many thanks from all of us here at Otto's!
"Scott was awesome to work with- Helped us to find the..." Scott was awesome to work with- Helped us to find the right car and he offered us a great deal. The transaction was effortless and he was responsive, friendly and a pleasure to work with. This experience is how buying a car should always be, but rarely is. So glad we found Scott- will do business with him moving forward.
Business response:
We are thrilled to hear Scott delivered the easy purchase experience that buying a BMW should be. Many thanks from all of us here at Otto's!
"Brian DiPaolo made the process very easy and was one of..." Brian DiPaolo made the process very easy and was one of the easiest car buying experiences I have had. I will come back to Otto's.
Business response:
Making it easy for you is the Otto's BMW way. It is great to hear Brian D delivered the experience that suited you best.
"Ian Welsh is an excellent sales person! I was a little..." Ian Welsh is an excellent sales person! I was a little worried about buying a car from out of state, but Ian put those fears to rest. I will definitely recommend Ian and Otto's BMW to anyone looking for a car, new or used! Thanks for making the car buying process fun and easy! Steve Rose - St. Paul, MN
Business response:
Outstanding! We are so pleased to hear Ian W and our team were able to facilitate your long distance purchase so effectively. Many thanks from all of us here at Otto's!
"Once again, outstanding service, knowledge, and a keen..." Once again, outstanding service, knowledge, and a keen understanding of maximizing the customer experience. Thank you to Ian Welsh and Wilmer Rodriguez for a superior experience.
Business response:
Thank you for your recognition of the assistance delivered by Ian W and Wilmer in making your purchase the superior experience we always strive for once again.
"My second 3-Series with Otto’s and Justice Mogano. I..." My second 3-Series with Otto’s and Justice Mogano. I enjoy the business-like approach to their services and I never feel like I’m negotiating against myself. Justice is extremely expert with the 3-Series product and I rely on his expertise and his recommendations. Justice stayed in touch with me after my last purchase and made it an easy choice to use Otto’s when it came time to replace my older BW. I enjoyed a very smooth transition.
Business response:
We are delighted to hear of your ongoing partnership with Justice on the purchase of your 2nd 3 series. The long term relationship with our customers is so important to us. Many thanks for continuing to choose Otto's!
"I have been doing business at Otto's for many years now..." I have been doing business at Otto's for many years now and they never disappoint. Justice Mogano is an excellent sales person and Rob Johan has been great in maintenance. I can't say enough good about Ottos.
Business response:
It is truly gratifying to hear that you have continued to be so pleased with the performance of our sales and services teams, Justice and Rob in particular. Your long term satisfaction is so important to us. Many thanks from all of us here at Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.