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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Brian DiPaolo worked very hard and did a tremendous job..." Brian DiPaolo worked very hard and did a tremendous job finding the perfect BMW for me. He demonstrated a great work ethic and commitment to getting me exactly what I needed.
Business response:
Thank you for your recognition of Brian D in helping you purchase just the BMW you were looking for. Congratulations and best wishes for the New Year from your friends here at Otto's!
"I had an awesome experience purchasing my first BMW..." I had an awesome experience purchasing my first BMW through Otto's. They were able to adjust when I was late for the test drive and made time for me throughout. Everyone was completely professional and kept me informed every step of the way.
Business response:
We are delighted to have been able to make the purchase of your first BMW the awesome experience you hoped for. Best wishes for the New Year from all of us here at Otto's!
"Mohammad was the best salesperson I have ever worked..." Mohammad was the best salesperson I have ever worked with. He was professional and respected me and my time. There was never any pressure and he made us feel welcomed and the buying process was effortless. When I came to pick up my car, he walked thru all of the settings and even hooked up my phone and had us on our way within 30 minutes. We will definitely be recommending him and Ottos to our friends. It is worth the drive from the middle of Delaware to receive such ... read more
Business response:
We are thrilled to hear Mohammad and Noel made the distance you travelled to purchase with us so worthwhile. Welcome to the Otto's BMW family and best wishes for a safe and Happy 2021!
"We have been customers of Otto's for more than a decade..." We have been customers of Otto's for more than a decade and have referred friends to this dealership, who have also become repeat customers. Ian Welsh is a great agent to work with. He is responsive, knowledgeable and very patient as you think through choices. What we like best is that there is no pressure with Ian. He listens to what you are looking for then focuses on that and does not do a hard sell on other things. Wilmer Rodriguez, as always, remains very cust... read more
Business response:
We are truly gratified to hear of your continued satisfaction with our team here at Otto's, Ian, Wilmer and Elias in particular. It is the consistent focus on the needs of customer's that will ensure your ongoing satisfaction. Best wishes for the New Year from all of us here at Otto's!
"We had the pleasure of working with Scott Gately via..." We had the pleasure of working with Scott Gately via email and in person. The entire process was nothing short of the utmost professionalism and a pleasure. He deserves the highest of recommendations and referrals. A true gentleman and made one feel totally at ease. We plan on sending any of family and friends in the market his way.
Business response:
Fantastic! We are truly happy to hear that you found your interactions with Scott to be so enjoyable. This is exactly the type of experience we strive for every day!
"Very professional - and an awesome selection of cars...." Very professional - and an awesome selection of cars. Scott was very knowledgable and easy to work with. Our car is in fantastic condition - couldn’t be happier.
Business response:
Thank you for the kind words! We're glad that your experience and your BMW are exactly what you were looking for!
"We could not be more pleased with the ease in which we..." We could not be more pleased with the ease in which we bought our new X5. The experience from purchase to turning in our leased vehicle to pick up and signing was absolutely fun! Scott was beyond nice and knowledgeable. We highly recommend Otto’s BMW and Scott Gateway.
Business response:
We are truly gratified to hear Scott was able to deliver the easy and efficient experience we strive for. Many thanks again and best wishes for the new year from all of us here at Otto's!
"Scott is a real professional who is on top of his game..." Scott is a real professional who is on top of his game and follows through. We bought our first X7 a couple months ago and bought a second last week in part because of Scott's attentiveness.
Business response:
We are so pleased to hear that the service delivered to you by Scott on your X7 inspired you to make another purchase with us. Many thanks for being valued members of the Otto's BMW family!
"Justice Morgano and Otto’s make BMW buying and servicing..." Justice Morgano and Otto’s make BMW buying and servicing a pure pleasure. Visiting the luxe showroom and interacting with the courteous staff is always a pleasant experience.
Business response:
Thank you for your wonderful compliments for Justice and for being long time, valued members of the Otto's BMW family. Best wishes for a happy 2021 from all of your friends here at Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.