This profile has been claimed by the business owner or representative.
BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Shopping for a car at Otto's BMW is such a pleasant..." Shopping for a car at Otto's BMW is such a pleasant experience. Otto's has a great selection of vehicles and their customer service is excellent. I have purchased several cars from Justice Mogano over the years. Justice is extremely helpful and always provides great insight. I highly recommend Otto's BMW!
Business response:
We are so pleased to hear Justice continues to deliver the purchase experience that suits you best. Many thanks again for being a loyal member of the Otto's BMW family.
"we just purchased a new x5 and the experience was..." we just purchased a new x5 and the experience was excellent. Ian did a tremendous job of getting us the car that met our needs. Noel made the document signing process a breeze.
Business response:
Outstanding! Thank you for recognizing Ian and Noel for their assistance in making your purchase such a success. Many thanks for choosing Otto's BMW!
"We have been with Otto's BMW for over 10 years now, and..." We have been with Otto's BMW for over 10 years now, and we had several service advisors over time. For a few years now we are working with Kevin, and he is really great. I know that he has lots of customers every day, but you always feel like he knows your car and what it needs. It is great to work with him, communication is perfect. Highly recommended!
Business response:
We are delighted to hear Kevin and out service team have delivered a great service experience for you over the last decade. Thank you for being a long time member of the Otto's BMW family.
"Jay has been our BMW sales person for over 10 years, and..." Jay has been our BMW sales person for over 10 years, and that will definitely not change. In all this time he always had great advice, researched all my crazy ideas and questions and never ever was pushing us, which I appreciate very much. He is a car enthusiast himself and has quite the history with BMWs and another famous German brand. If you are looking for a great and honest sales man who will also work out the best deal for you, go to Jay. We just picked up a... read more
Business response:
Thank you for your wonderful recognition of Jay for the purchase experiences has be delivered to you the past 10 years. We look forward to many more years to come. Many thanks again for choosing Otto's!
"Justice and the Otto's BMW team were terrific! The entire..." Justice and the Otto's BMW team were terrific! The entire buying process went smoothly and they really took great care to help me. I high;y recommend Justice and the Otto's BMW team.
Business response:
Thank you for your wonderful compliments for Justice and our team. We are thrilled to hear you were so pleased with your purchase experience. Many thanks again from all of us here at Otto's BMW!
"Simply stated, Justice is the best client advisor hands..." Simply stated, Justice is the best client advisor hands down. There is another BMW dealership closer to my house but I continue making the drive out to West Chester PA for the top flight service from Justice and Ottos. I would highly recommend Justice to anyone without hesitation.
Business response:
It is truly gratifying to hear that Justice has continued to make the distance you travel to do business with us so worthwhile. Thank you for being a long time member of the Otto's BMW family!
"The actions of Otto's BMW service staff explain why I..." The actions of Otto's BMW service staff explain why I drive 85 miles for sales and service rather than 31 miles to the nearest BMW dealership. A recent example among many: on Feb 20th, I arrived at Otto’s to pick-up my car and return a loaner. Upon arrival, I was unaware of a weather induced 2-hour delayed opening. I was greeted by Bill Cosenza. Bill informed me that service would not be open for a couple hours given the snowy and icy conditions. I thanked Bill for s... read more
Business response:
Thank you for your wonderful compliments for Bill C and our service team. We are so pleased to have been able to accommodate you so efficiently despite the inclement weather delay. We look forward to continuing to make the distance you travel to do business with us worth the trip. Thank you again for being a long time member of the Otto's BMW family!
"Robert and Noel were exceptional. Everything about this..." Robert and Noel were exceptional. Everything about this experience was perfect and it was literally the best time I've ever had buying a car.
Business response:
Fantastic! That's exactly what we try to create and we're so glad to hear of your great time buying a wonderful car!
"Ian Martin at Otto's BMW guided me through the process of..." Ian Martin at Otto's BMW guided me through the process of buying my first BMW - certified per-owned. He was available for all the questions, flexible with modes of communication and made the whole process very easy and smooth. Everyone in the dealership was very polite and helpful, and made my visit to pick up the car pleasant and stress-free. I drove out happily in my new car, knowing that Ian will be there to answer any questions I might have once I have more t... read more
Business response:
We are truly delighted to hear Ian M was able to make your first BMW purchase the easy experience it should be. The team here at Otto's BMW remain ready to assist you in any way possible to ensure your continued enjoyment!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.