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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"The dealership clearly puts the customer experience as..." The dealership clearly puts the customer experience as no. 1 priority. You feel it in everyone interact with. The buying process was painless and price seemed fair. Based on previous experience, service is also first class. Justice is a pleasure to work with - this is the third car I bought from him, and hopefully these will be many more in the future.
Business response:
It is truly gratifying to hear that Justice has continued to deliver an exceptional experience for you. Thank you for being a valued member of the Otto's BMW family!
"Robert Madden and everyone at Otto's BMW made our..." Robert Madden and everyone at Otto's BMW made our purchasing experience the best we've ever had. Every inquiry was answered promptly, expectations were always met and often exceeded.
Business response:
Thank you for your outstanding endorsement of the purchase experience facilitated by Robert M. That is always our goal for you. Many thanks again from all of us here at Otto's!
"Brian was amazing! He is very friendly and made the..." Brian was amazing! He is very friendly and made the process of buying a great experience. I will recommend him to my friends and family.
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Brian! We are thrilled to hear you were so pleased.
"By far the most seamless process of buying a car, highly..." By far the most seamless process of buying a car, highly recommend giving them the opportunity for your next car buying experience! Paperwork and picking up the vehicle were a breeze, probably consuming an hour of time, thanks again.
Business response:
We know your time is valuable. It is great to hear our team was able to deliver the efficient experience best for you. Many thanks again for choosing Otto's.
"Evan was extremely knowledgeable and helpful. He worked..." Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership itself was very clean and friendly. I was greeted immediately as I entered the building and offered refreshments etc.
Business response:
We're delighted to hear you were so pleased with the performance of our team and appearance of our facilities. Many thanks for choosing Otto's!
"Fantastic service and treated us very well especially..." Fantastic service and treated us very well especially with us traveling from several states away to pick up the car. No surprises when we completed the paperwork. Thanks so much Ian and Otts!
Business response:
We're so pleased to hear Ian W and our team made the distance you travelled so worthwhile. Many thanks again for choosing Otto's!
"This dealership was very to the point and very welcoming...." This dealership was very to the point and very welcoming. They helped us quickly and sufficiently. They sold us the best car and definitely recommend buying from this dealership!!
Business response:
Outstanding! We always strive to help you find the BMW that suits you best! Many thanks from all of us here at Otto's.
"My wife and I love working with Ian. He is professional,..." My wife and I love working with Ian. He is professional, knowledgeable and easy to talk to. I will refer anyone I know looking for an amazing car and car-buying experience to him!
Business response:
Excellent! We're so pleased to hear you enjoyed working with Ian! Many thanks from all of us here at Otto's BMW!
"Jay was awesome to work with. Has his own personal..." Jay was awesome to work with. Has his own personal journey with multiple BMW's and has a depth of experience. Easy ordering, timely feedback and great communication.
Business response:
It is truly gratifying to hear you enjoyed working with Jay on your recent purchase! Many thanks again from all of us here at Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.