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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Scott was great helping us with our new X5. The entire..." Scott was great helping us with our new X5. The entire process was very smooth. We love our new BMW. We would purchase another vehicle from Otto's.
Business response:
Making it easy for you is the Otto's way of doing business. Great to hear Scott made the process the smooth experience you were looking for. Many thanks for choosing Otto's!
"Scott could not have made our buying experience easier...." Scott could not have made our buying experience easier. My wife and I showed up almost about 30 min before closing not realizing it, but regardless of that Scott quickly got us into a vehicle to test drive. When we arrived back the dealership was closing, but Scott being a true professional asked us if we wanted to take a look at the numbers in spike of the dealership being closed. The offer was aggressive and within five minutes we closed the deal on our new X5. T... read more
Business response:
We're so pleased to hear Scott was able to so assist you so effectively and efficiently. Many thanks for choosing Otto's BMW!
"I recently ordered a BMW 230i from Otto's, taking..." I recently ordered a BMW 230i from Otto's, taking delivery last Friday 1/15/20. Jay, a genuine car guy, was great to work with and made recommendations for my order based on my ownership history and expectations for the car. He communicated well with me throughout the order process, setting appropriate expectations regarding timelines, how to track the car's journey from Leipzig and across the Atlantic, etc. The buying process did not involve pressure at any point, inclu... read more
Business response:
Outstanding! Thank you for your wonderful compliments for the purchase experience facilitated by Jay and our team. We know you will continue to enjoy your 230i M Sport!
"Scott was very professional, easy to work with, and..." Scott was very professional, easy to work with, and knowledgeable. He made this process simple and enjoyable. I would definitely purchase from him again. th
Business response:
Thank you for your wonderful endorsement of the easy and professional purchase experience facilitated by Scott on your recent purchase. We are thrilled to hear you were so pleased. Many thanks again from all of us here at Otto's!
"Scott was easy to work with and was extremely..." Scott was easy to work with and was extremely knowledgeable about the pros and cons of the car vs others I was considering. It was an easy transaction.
Business response:
Making it easy for you if the Otto's way. We're so pleased to hear Scott was able to assist you so effectively. Many thanks again for choosing Otto's BMW!
"I love my new X3. They did a great job getting the car..." I love my new X3. They did a great job getting the car and taking me through all of the options! They were even great with accommodating last minute changes I requested!
Business response:
Congratulations on your new X3. We're delighted to hear we were able to accommodate your requests to get you the BMW you'll love to drive. Many thanks again from all of us here at Otto's!
"The lease on our 2018 BMW was nearing its end so it was..." The lease on our 2018 BMW was nearing its end so it was again time to see Scott Gately at Otto's BMW. Scott makes the whole experience about his clients. He is straightforward, knowledgeable, and clearly explains everything. Scott always follows through on what he says. He has a great ability in understanding which car we are actually going to be most satisfied with. The whole leasing process went very smoothly. Our bottom line was very good with nice rebates and a... read more
Business response:
Understanding your needs is the key to our mutual success. We're so pleased to hear that Scott once again delivered the leasing experience that suited you best. Many thanks again and best wishes for a safe and happy new year from all of us here at Otto's!
"Simple and easy. I worked with Scott who was not only..." Simple and easy. I worked with Scott who was not only knowledgeable but also thoughtful and mindful of my time and situation. It was a painless process and I hope to buy future vehicles from Scott and Otto’s. Highly recommended!
Business response:
We know your time is valuable. We're pleased to hear Scott was able to deliver the knowledge you needed in the efficient manner that suited you best. Many thanks from all of us here at Otto's!
"We have been dealing with Otto's BMW for 35+ years. This..." We have been dealing with Otto's BMW for 35+ years. This dealership is outstanding from the owner, Michael Vadasz to Kevin Mahoney our sales manager and Ian Martin, our present client advisor. Truthfully, we have lost track of the number of vehicles we have purchased from Kevin during his successful career at Otto's. In the service department, have to mention Frank Adinolfi who has been our long standing service advisor at Otto's. We can always count on Frank to a... read more
Business response:
Thank you for your wonderful compliments for our sales and service departments. It is a team effort to deliver the exceptional service we strive for. We truly appreciate the long term relationships we have developed over the years. Thank you again for the trust and confidence you have placed in us and for being valued members of the Otto's BMW family!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.