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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"I really didn’t know much about the dealership before..." I really didn’t know much about the dealership before and I’ve never owned a BMW, but I was impressed with the facility, the people who work there and of course the car!
Business response:
Awesome! Welcome to the Otto's family and enjoy your Ultimate Driving Machine!
"Drove 1 1/2 hours, great experience. " Otto’s was 1 1/2 hours from where I live, but they had the car I wanted. A great professional experience. Really fantastic. No hassle. Treated us right. I have another bmw up on lease in November and I’d go back to them. Jay Miller salesperson was top notch and finance dept great as well. Every step was flawless, professional and courteous.
Business response:
Wonderful! Thank you for driving the extra distance to come to Otto's - we are glad we made the trip worth it!
"We saw the car we wanted at Otto’s. I texted Scott (this..." We saw the car we wanted at Otto’s. I texted Scott (this wound be my fifth purchase with him) and immediately had the relevant information we needed. The next day we had our test drive and a few texts later we were signing a few papers and driving off. Always appreciate the friction free service.
Business response:
We're are so pleased to hear that Scott has made purchasing with us so easy and efficient! Thank you for being a loyal member of the Otto's BMW family!
"Robert Madden was a pleasure to work with. He made the..." Robert Madden was a pleasure to work with. He made the entire sales process very easy and served me at my needs. I was able to get a fantastic car that fitted my needs. His follow up and follow through was excellent.
Business response:
Outstanding! We're so pleased to hear Robert M delivered the purchase experience that met your needs so well. Many thanks for choosing Otto's BMW!
"Great Experience" The Team at Otto's especially Lorenzo Adiletta was courteous and professional and made our buying experience easy without any pressure. We actually enjoyed our buying experience.
Business response:
We're pleased to hear you enjoyed the purchase experience delivered by Lorenzo and our team. That's always our goal for you here at Otto's!
"To whom It May Concern:My husband recently purchased a..." To whom It May Concern: My husband recently purchased a car from me from your dealership. After several visits to other dealers and looking at several cars, I decided on a BMW X5. The decision was easy after visiting your dealership and speaking with Mohammed. He is basically the reason why I purchased the car. Everything about the visit was exceptional. He was knowledgeable, and easy to speak with. He made me feel comfortable, really listen to what was important to... read more
Business response:
Thank you for your wonderful endorsement of the assistance you received from Mohammad. We are thrilled to hear you were so pleased. Many thanks from all of us here at Otto's BMW!
"purchase of new car" we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to friends.
Business response:
Thank you for your long time loyalty to Otto's BMW. We look forward to the next 20 years!
"Trade-In" Ian was great to work with, he went above and beyond to get me in the car I wanted. highly recommend and we will be using again.
Business response:
Thank you for your compliments for the assistance provided by Ian M in getting you into the BMW you desired. Many thanks again from all of us here at Otto's!
"Mohammad was great !He was so patient with this old fart..." Mohammad was great ! He was so patient with this old fart . He took his time explaining everything He’ll make a great salesman I think he deserves a big raise Thanks again Mohammed Cush
Business response:
We're so pleased to hear you enjoyed working with Mohammad. We want you to enjoy all the features your BMW has to offer!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.