BMW

Robby 

on DealerRater

5 years ago

"very good service" very good dealer very good people and very good service I like go there to see very good cars special the x3 m3 and the 328 

mdmarcus26 

on DealerRater

5 years ago

"Tremendous service" I could not be happier with the service I received. Robert Madden was diligent in putting me in the perfect car. He listened to my needs, treated me with respect, and was a pleasure to work with. Noel in Finance was completely thorough when I received my vehicle and was the utmost professional. I cannot stress enough how impressed I am with Otto's BMW. My experience could not have gone better! 

MIBlue 

on DealerRater

5 years ago

"Great experience!" My experience at Otto’s BMW was excellent and even pleasant. I had to buy a new car after a rather bad accident in which I lost my car. I was relatively new to this area and a bit clueless about car buying other than all the horror stories that exist about car dealers and salespeople. I had already experienced a very disappointing encounter with a Volvo dealer across the street where I was treated rather poorly. But Robert Madden, BMW Client Advisor is a true professional, treated me with respect and was ... read more

rjpurnel 

on DealerRater

5 years ago

"A very easy buying experience" I truly enjoyed my experience with Ian Martin very knowledgeable of the cars very considerate always return calls would buy cars from him over and over very honest person 

mabartosch 

on DealerRater

5 years ago

"Second vehicle bought, client for almost 7 years" Otto's BMW has sold me two vehicles, an X1 and now an X3 and both the sales and staff service has been excellent. Scott Gately was able to help us get into the exact vehicle we were looking for both times and made the process as smooth as possible, especially the second time during the COVID-19 pandemic. Bill Cosenza has been my service representative the entire time and always does his best to make sure everything is running smoothly and up front about work that the vehicle... read more

JC 

on DealerRater

5 years ago

"Third BMW, Exceptional Experience." I purchased my third BMW from Otto's, and once again was blown away by any and all expectations. My vehicle was in for service when I went through the process of trading in for another vehicle. As always, the service staff kept me in the loop on every step. Frank went through every question I had on my X5, and was able to identify the root cause in a quick and timely manner. The service staff always gets to the bottom of any concern, big or small, and never leaves you in the dark. I alway... read more

ArtemDez 

on DealerRater

5 years ago

"It was such pleasure buying a car from Ian. He is a true..." It was such pleasure buying a car from Ian. He is a true professional in the car industry - very knowledgeable, courteous, honest, and fair. He made my first car buying experience enjoyable! Highly recommend buying a car from Ian and Otto's BMW. 

MCBMW 

on DealerRater

5 years ago

"Purchase of certified pre-owned M3" I have bought two vehicles at this dealership and used them for all maintenance since 2009 on three four different 3-series sedans. Service has always been great. The experience of the recent purchase was also great, especially considering that they are operating under strict guidelines for COVID-19. Ian Martin was my sales rep. 

fred54 

on DealerRater

5 years ago

"Professional employees, excellent communication" Very professional, clean environment, excellent customer service. They have good technical knowledge and their follow up and answers to questions is always timely and accurate.