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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Excellent personal service. You are treated like family..." Excellent personal service. You are treated like family not just a customer. The way car buying should be done. Justice was a pleasure, knowledgeable about the car and options.
Business response:
That's the Otto's way of doing business. We're delighted to hear you enjoyed working with Justice!
"Our experience at Otto’s was nothing short of exemplary...." Our experience at Otto’s was nothing short of exemplary. Otto’s had exactly what we were looking for and gave us a great deal on our trade in. Justice was extremely knowledgeable and always available to answer questions. He gave us a thorough rundown on the car before we drove away. I highly recommend both Otto’s and Justice.
Business response:
Thank you for your outstanding endorsement of Otto's and Justice! We're thrilled to hear you were so pleased!
"The salesman (Jay) was fabulous to work with. Covid..." The salesman (Jay) was fabulous to work with. Covid changed the buying experience here - but for the better. Straightforward, fair pricing our trade, and a quick and efficient checkout process. Noel took us through the paperwork and took the time to explain all the forms we were signing. Wound up buying an off-lease vehicle vs placing an order (which) was the original plan. Great outcome - very satisfied.
Business response:
Thank you for your recognition of both Jay and Noel in facilitating your purchase. We are working hard to still deliver an exceptional experience with full attention to Covid safety practices. Many thanks again from all of us here at Otto's BMW!
"We’ve purchased two vehicles from Scott at Otto’s BMW...." We’ve purchased two vehicles from Scott at Otto’s BMW. Scott is a pleasure to work with, and the dealership experience is second to none. Both Scott and Otto’s always go above and beyond to make the purchase experience a pleasant and satisfying one.
Business response:
We're delighted to hear you have once again enjoyed working with Scott and our team. Thank you for being a valued member of the Otto's BMW family!
"We had a very positive experience at the dealership. The..." We had a very positive experience at the dealership. The staff was extremely nice and they provided exceptional service. In addition, Brian DiPaolo did an outstanding job. He answered all of our questions, was professional and went out of his way to ensure we were pleased with the vehicle. First class treatment! Thank you.
Business response:
Thank you for sharing your excellent experience working with Brian on your recent purchase. We're delighted to hear you were so pleased. Thank you again from all of us here at Otto's!
"The salesman (Justice) was very professional,..." The salesman (Justice) was very professional, accommodating, and courteous. He was honest and up front with the processing fees and our agreed upon selling price. He was accommodating while complying to the Cov19 restraints. After the sale, he took time to review may features of the car with me. During the sales transaction, the finance department initially omitted the $1,000 deposit amount which I placed down. This error was quickly corrected once I noticed it. I would give... read more
Business response:
Thank you for your kind acknowledgement of the service delivered by Justice in coordinating your recent purchase. Many thanks for choosing Otto's!
"Lorenzo is awesome. So attentive and knowledgeable...." Lorenzo is awesome. So attentive and knowledgeable. Worked closely with us to make sure we got what we are looking for. Recommend him to anyone looking to purchase a car.
Business response:
Thank you for your recognition of Lorenzo's assistance with your purchase. We're delighted to hear you were so pleased!
"Very professional and took the time to make sure I was..." Very professional and took the time to make sure I was comfortable and thoroughly informed throughout the whole car buying process which can typically be extremely stressful. I would highly recommend anyone interested in a new or used BMW check him out
Business response:
Providing you with all the information you need leads to a confident purchase decision. Thank you for choosing Otto's!
"Incredible service and sales from Ian and Elias! Ian made..." Incredible service and sales from Ian and Elias! Ian made the sales experience painless and actually enjoyable! Easy going, no pressure and got me the deal and car I wanted! Will do business with him when my 3 year lease is up! Elias was great in showing me all answers to the features I had questions with. Friendly, smart and great to deal with!
Business response:
Thank you for your wonderful endorsement of the service provided by both Ian and Elias. We're thrilled to hear you were so pleased. Many thanks again from all of us here at Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.