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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Impressive" The sales process was easy and no pressure. Brian answered my questions and did that was asked. In addition, I had to return for service after a week to handle a couple small items. That process could not have been better. Kudos to Brian DiPaolo, Melissa Gibson and the service department. Could not have asked for more. Will wholeheartedly recommend.
Business response:
Outstanding! We're delighted to hear both Brian and Melissa facilitated great experiences for you. Thank you for choosing Otto's!
"Fantastic and easy experience" I highly recommend working with Scott at Otto's BMW. He was extremely responsive when I inquired about my car, and was straightforward and easy-going when I asked for details. The entire process was smooth, and I was in-and-out - no games or surprises. Great experience, and I'd 100% go to Scott for my next purchase.
Business response:
It is truly gratifying to hear that Scott was able to provide the purchase experience that was best for you. That is always our goal here at Otto's.
"Ian Welsh was courteous and professional. He was willing..." Ian Welsh was courteous and professional. He was willing to work with me until I got the best deal possible. I highly recommend anyone looking into buying a BMW in the tristate area to go see Ian before anyone else.
Business response:
It is gratifying to hear that Ian W was able to work with you so effectively to get the deal you were looking for. Thank you for choosing Otto's!
"Great experience!" I knew what I was looking for and the Ottos team made the experience great! As a previous BMW owner, I had no questions about the car. The service received at Ottos was the determining factor...top notch!
Business response:
Its the service that makes the difference here at Otto's. We are thrilled to hear you were so pleased. Have a wonderful holiday season!
"Incredible experience purchasing a car and the Ottos rep..." Incredible experience purchasing a car and the Ottos rep Lorenzo was polite, informative and very accommodating. Totally recommend this dealership both for sales and their service department!
Business response:
Excellent! Thank you for your recognition of the assistance provided by Lorenzo and thank you again for choosing Otto's!
"Great Experience" Being a foreigner buying my first car in the US, Brian supported me thru all the paper work in a very professional and friendly way. Great knowledge about the car.
Business response:
Outstanding! We're pleased to hear Brian was able to provide the guidance to assist you so effectively. Thank you for choosing Otto's!
"Great experience!" The overall experience at the dealership was excellent. From beginning to end, the process of car/model demonstration, build, and acquisition was smooth and left us satisfied.
Business response:
That's our goal for you every time here at Otto's. We're delighted to hear you were so pleased!
"Customer Satisfaction A+" Great dealership. Very accommodating and personable sales people and management. Everyone worked with me to get me the kind of car I wanted at the right price. It was then delivered in impeccable condition in a dedicated new car delivery area. This is my 3rd or 4th purchase from Otto's. Very satisfied customer.
Business response:
Excellent! It is very gratifying to hear that our sales team continues to deliver the great experience we strive for every day. Thank you for being a valued and long standing member of the Otto's BMW family.
"Excellent in every regard" Justice Mogano was knowledgeable, helpful, low key and a pleasure. I bought my first BMW 15 years ago from Justice and was happy that he was still there to sell me my 2nd one! The car is pristine, even though previously owned. It is exactly what I was looking for, and very reasonably priced.
Business response:
Welcome back! We're delighted to hear that Justice was able to once again assist you in finding just the right BMW for you! Enjoy the upcoming holiday season!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.