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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Amazing Professionalism and Service" Purchased my first BMW X3 today from Otto's. Worked with Ian in sales and Noel in finance. Truly a great experience. Both assisted with great amount of detail, professionalism and knowledge. Best car buying experience in 20 years. Truly great group!
Business response:
It is a team effort here at Otto's. Thank you for your kind words for Ian M and Noel and thank you for choosing Otto's BMW! Have a wonderful holiday season.
"Great car buying experience" Bought our first BMW last week and was incredibly impressed with the service during our purchase. Ethan Lilly provided world class support in helping us through the experience. He took us around showed us a number of different cars and displayed a great degree of knowledge as he was able to answer all of our questions. He was also very transparent and honest in providing feedback and we felt he was sincere in helping us buy a new car and not just push a BMW on us. He was courteous and profession... read more
Business response:
Thank you for sharing your excellent experience working with Ethan. We are delighted to hear he tailored your first BMW purchase so expertly to your needs. Welcome to the Otto's BMW family!
"Matt was great to work with. Took the car right off the..." Matt was great to work with. Took the car right off the showroom floor for us to test drive! Answered all our questions and negotiations were painless.
Business response:
We're delighted to hear Matt was able to assist you so effectively and efficiently. Thank you for choosing Otto's BMW!
"Superb Service by Otto’s BMW" This is our 10th vehicle purchased from Otto’s and our fifth with Justice Mogono. We have never experienced anything short of excellent sales and service performance. We always feel that Justice is working on our behalf and his efforts have resulted in great cars and ownership experience. This also holds true with our service advisor Kevin Sherwood. We highly recommend Otto’s BMW and look forward to working with them in the future.
Business response:
Thank you for your wonderful endorsements of both Justice and Kevin. It is certainly a total team effort hear at Otto's. We are truly grateful to our longstanding member of the Otto's BMW family. Have a wonderful holiday season!
"9th car from Scott!" When purchasing a car, the typical experience is one that most fear as they enter a dealership. Not with Scott, not with Otto's. Time attention and genuine appreciation for his clients and his business are evident within minutes of meeting. No pressure, no tricks, no gimmicks. Scott actually takes the time to learn what his clients wants and needs are, and assists in finding the right vehicle for them, not just a vehicle that he needs to sell. This being our 9th vehicle with Scott for our family, it was... read more
Business response:
Your loyalty to Scott and Otto's is beyond measure. Thank you for being valued members of the Otto's BMW family. Have a wonderful holiday season!
"Modern state-of-the-art facility " Otto’s is a customer focused dealership offering professional sales and services. Ian and Rob are trusted advisors that I have depended on for over 10 years. Ian is very responsive to my questions and he orchestrated a new 330xi purchase. Rob is always respectful of my time and gets me ’in and out’ very quickly for my service calls.
Business response:
It is a team effort hear at Otto's. It is truly gratifying to hear that you have continued to be so pleased. Thank you for being a valued member of the Otto's BMW family.
"The best experience I ever had at a car dealership " Scott Gately was knowledgeable about the brand and the vehicle. He was able to advise what packages worked best to get the options that were important to me at the best price. He said he would give me his best deal upfront and he did. The dealership and their customer service were impressive. Anyone considering a BMW should work with him, he will change you mind about the car buying process.
Business response:
We're delighted to hear Scott expertly demonstrated the Otto's BMW difference. Welcome to the Otto's family!
"Ian has sold or lease several cars to me and my family..." Ian has sold or lease several cars to me and my family and he is a pleasure to work with. He is honest and forthright and we will continue to work with him. I just leased a vehicle and my wife is now looking to upgrade and Ian will be our contact.
Business response:
We're so pleased to hear you have enjoyed working with Ian. Congratulations on your new X3. We look forward to seeing you and your wife when you are ready to upgrade. Have a wonderful holiday season!
"Easiest car purchase EVER. " My wife and I both purchased cars from Ian Welch this year. Ian was professional, low pressure and gave us both incredible deals. All around a great experience.
Business response:
Excellent! Thank you for your wonderful compliments for Ian W. We're delighted to hear you and your wife have been so pleased. Thanks again for choosing Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.