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BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Excellent service team" Very friendly service. Highly recommend. I will definitely go back when needed. I was in and out around an hour and I did not have an appointment.
Business response:
That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Frank Fernandez, General Manager.
"Service visit" Service was completed promptly, and recommendation for additional service was not oversold. Looking forward to future visits to ensure my BMW stays in top shape. Thank you, Eric!
Business response:
Thank you, ecmk, we are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of wow factor. We appreciate your business! Best Regards, Frank Fernandez, General Manager.
"Definitely the best" Very professional, very efficient and friendly always considerate for the customers, provide update on your car as they proceed. ..... Hmm.... definitely recommend to anyone. :) Sincerely.
Business response:
You're welcome and thank you for your continued business! It's our pleasure to have made your experience enjoyable, but most importantly, to provide you with exemplary service. Best Regards, Frank Fernandez, General Manager.
"Excellent Experience" I took my car in when the drivetrain malfunction lights came on. The gentleman who helped me was very courteous and attentive. He explained everything to me in detail. He understood my urgency and helped me get the car back in a few hours time. I walked in and was helped right away, which was a huge bonus.
Business response:
Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to Eric and our team. Best Regards, Frank Fernandez, General Manager.
"Exceptional service!!" Chad from service was exceptional. He took care of my situation quickly. He had a Great attitude, you can tell he enjoys his job. I ended up purchasing take off rims while I was waiting from the parts manager Joe. He was great and walked me through the all my options. Overall this an extremely pleasant expirrence.
Business response:
Thank you, SG, and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Frank Fernandez, General Manager.
"Excellent transaction!" Had a very pleasant experience, was greeted and helped by Mr Eric Ramos, he was knowledgeable and very attentive. The service was fast and and painfree. The facilities and amenities were right on point making me feel right at home. I will most likely return for my parts and service needs. Thank you!
Business response:
Thanks for your compliments and for your business! We love making the service experience an enjoyable event for our customers! Sincerely, Frank Fernandez, General Manager.
"Quick and helpful" I came in for service, the same day I called. It took about an hour and a half for my serivice to be completed. Everyone was very helpful and polite!
Business response:
Thank you for your kind words and your feedback. I'm happy to hear you had a great experience with us. If there is anything further we may do to enhance the quality of your ownership, please let me know. Sincerely, Frank Fernandez, General Manager.
"Great experience, everyone is very nice there" All around great service, Eric Ramos took the time to explain the minor problem with my vehicle and go it fix as soon as possible.
Business response:
Thank you, we're delighted you enjoyed your experience here at Fields BMW! I will be sure to pass along your kind words about Eric to our team! If there is anything else we may do to better serve your automotive needs, please let me know. Thanks for being part of the Fields family! Best Regards, Frank Fernandez, General Manager.
"Satisfied" My husband and I came in for service on our vehicle and came out with a new car. Jesus Valentin went above and beyond to get us into our new vehicle. Thank you for all you did.
Business response:
Thank you for your business, Moma5480. Mr. Valentin does a great job for us and I'm glad to hear you enjoyed your experience with him and our team. If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Best Regards, Frank Fernandez, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.