Brooklyn Diner

Anonymous 

on OpenTable

10 years ago

Food was fair, no children's menu. 

Anonymous 

on OpenTable

10 years ago

Wanted to like it but they were clearly struggling to handle the breakfast crowd and neither of us liked the food enough to go back. That said, lunches looked better, could be a good place for a burger. 

Glor 

on OpenTable

10 years ago

Maybe they were short staffed being holiday weekend 

Impressed 

on OpenTable

11 years ago

When we complained about the temperature of 2 of the burgers, the manager never apologized and when she brought the food back pointed out that one of the burgers was only slightly cold according to her thermometer. No apology was ever given and when we got the check she reminded us that service was not included. What a cheek! 

Anonymous 

on OpenTable

11 years ago

It took them an hour to get us our food...Every person's order was incorrect...The food was warm at best...As The Donald says, it was a HUGE disappointment...no compensation was offered... 

Formapeggy 

on OpenTable

11 years ago

To open table, we would suggest you remove the Brooklyn diner Times Square from your list. There was not one positive thing I could say except that one of the hostesses did ask me if my second salad was okay when I was on my way to the ladies room. Our waiter was the worst ever. We eat out often and I take my granddaughter to a show twice a year. I was so upset that this was the experience she had. We actually told two people looking at the menu to go somewhere else (we recommended serafina) and they were so thankful. I coul... read more

Mharmon 

on OpenTable

11 years ago

We have never left a restaurant without tipping. Even for really bad service we still tip 15%. Our waiter was so bad on 9/7 that we actually left without leaving any tip at all. It took us 45 minutes to get a Latte and a Coke. Our food actually arrived at our table before the Latte. When we inquired about the Latte the waiter said 'Sir, your drink takes time' like 45 minutes wasn't sufficient time. We waited patiently after eating for our check....no check....so we asked for it...waiter said it was coming.....then proceeded ... read more

Tracy 

on OpenTable

11 years ago

I love the Brooklyn Diner but it is not kid friendly. The portions are gigantic and too expensive. We weren't happy that we couldn't order breakfast at noon on a Sunday. 

Adam 

on OpenTable

11 years ago

Upon arrival seated promptly and the staff friendly. However once things started to pick up the person running the front seemed overwhelmed. The chicken dish I had ordered was over cooked to the point of being dry and border line burnt. Really a shame since I did enjoy the location itself.