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Brooklyn Diner
- Restaurants
- New York, NY
About this business
Location details
155 W 43rd St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Maybe they were short staffed being holiday weekend
When we complained about the temperature of 2 of the burgers, the manager never apologized and when she brought the food back pointed out that one of the burgers was only slightly cold according to her thermometer. No apology was ever given and when we got the check she reminded us that service was not included. What a cheek!
It took them an hour to get us our food...Every person's order was incorrect...The food was warm at best...As The Donald says, it was a HUGE disappointment...no compensation was offered...
To open table, we would suggest you remove the Brooklyn diner Times Square from your list. There was not one positive thing I could say except that one of the hostesses did ask me if my second salad was okay when I was on my way to the ladies room. Our waiter was the worst ever. We eat out often and I take my granddaughter to a show twice a year. I was so upset that this was the experience she had. We actually told two people looking at the menu to go somewhere else (we recommended serafina) and they were so thankful. I coul... read more
We have never left a restaurant without tipping. Even for really bad service we still tip 15%. Our waiter was so bad on 9/7 that we actually left without leaving any tip at all. It took us 45 minutes to get a Latte and a Coke. Our food actually arrived at our table before the Latte. When we inquired about the Latte the waiter said 'Sir, your drink takes time' like 45 minutes wasn't sufficient time. We waited patiently after eating for our check....no check....so we asked for it...waiter said it was coming.....then proceeded ... read more
I love the Brooklyn Diner but it is not kid friendly. The portions are gigantic and too expensive. We weren't happy that we couldn't order breakfast at noon on a Sunday.
Upon arrival seated promptly and the staff friendly. However once things started to pick up the person running the front seemed overwhelmed. The chicken dish I had ordered was over cooked to the point of being dry and border line burnt. Really a shame since I did enjoy the location itself.
I was unimpressed by the fact that there was no kids menu to choose from at all. The server, who was very nice, suggested a side of mac n cheese or an appetizer pigs in a blanket. Neither were ideal. The only hot dog on the menu is the $20 gigantic one. The food overall was good but nothing to come back for, and very overpriced (though expected that in Times Square).
Actually, waiters and hostess were accomodating and nice - however, didn't see anything on the menu that appealed to us, so we left.
Frequently asked questions about Brooklyn Diner
How is Brooklyn Diner rated?
Brooklyn Diner has a 4.2 star rating with 8,775 reviews.
When is Brooklyn Diner open?
Brooklyn Diner is open now. It will close at 10:00 p.m.