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Brooklyn Diner USA
- Restaurants
- New York, NY
About this business
Location details
212 W 57th St, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Delicious lunch served by a wonderful staff in a warm and welcoming atmosphere. We always look forward to returning.
Business response:
We are so pleased to hear that your lunch was delicious and that our team provided a warm, welcoming experience. It is always our goal to create an inviting atmosphere for our guests, and we are thrilled to remain a destination you look forward to visiting. We look forward to your next return to Brooklyn Diner. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Incredible food and drinks! Perfect start to our night.
The reuben and hot pastrami sandwich were amazing- like nothing we’ve ever had before- craving another already! So delicious!!!
Business response:
It is fantastic to hear that our Reuben and hot pastrami made such a lasting impression. We look forward to having you back to satisfy that next craving soon. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Great food and service.good location. Well worth a walk
Business response:
It is great to hear that you enjoyed the food, service, and our location. We appreciate the recommendation and are glad you found the experience well worth the visit. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Wonderful meal, great atmosphere. Don’t miss the everything bagel or chicken pot pie
Business response:
It is wonderful to hear that you enjoyed the atmosphere and your meal. We appreciate the recommendations for the everything bagel and the chicken pot pie, as they are certainly guest favorites. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
THIS IS THE SECOND TIME THEY HAVE MESSED UP MY DINNER ORDER. I ORDERED THEIR GREAT CHICKEN POT PIE - AND AT 6:30 PM THEY WERE OUT OF IT. THAT WAS AFTER TAKING MY ORDER - AND ACCEPTING IT. FOR MESSING IT UP - THEY OFFERED UP FREE DESSERTS FOR US - WHICH WAS VERY NICE, BUT DIDN'T MAKE UP FOR DINNER REALLY... IT IS ON OF THEIR SIGNATURE ITEMS - SO RESLLY SURPRISING TO BE OUT OF IT AT 6:30 PM...
Business response:
We are sorry to hear that a mistake occurred with your order a second time. While we are glad a dessert was offered, we understand it doesn’t replace the meal you were looking forward to. We will be addressing this with our kitchen and management teams to ensure better availability and communication moving forward. We hope to welcome you back for another chance to impress you. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Our dinner at Brooklyn Diner, as always, was wonderful. If you get there, have the Chicken Pot Pie.
Business response:
We're pleased to hear that you enjoyed your dinner. We truly appreciate the high recommendation for the Chicken Pot Pie—it is certainly a guest favorite, and we are glad it continues to hit the mark for you. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
Ata and Michele were very welcoming and Hayden was an attentive waiter. My husband tried the fish and chips and found the fish to be overcooked and meager in portion size with the breading attached. My Chinese salad with grilled shrimp was excellent and I will definitely have it again.
Business response:
It is wonderful to hear that Ata, Michele, and Hayden provided such a welcoming and attentive experience for your visit. While we are glad the Chinese salad with grilled shrimp was a highlight, we're sorry that your husband's fish and chips were disappointing. Ensuring our portions and preparation meet our standards is a priority, and we will certainly share your comments with our culinary team to ensure more consistency. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
This time we had hamburgers and while my husband asked for medium rare, the meat was not juicy and could have been more pink.
Frequently asked questions about Brooklyn Diner USA
How is Brooklyn Diner USA rated?
Brooklyn Diner USA has a 4.3 star rating with 6,985 reviews.
When is Brooklyn Diner USA open?
Brooklyn Diner USA is open now. It will close at 11:00 p.m.