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Brower Mechanical
- Heating & Air Conditioning/HVAC
- Rocklin, CA
About this business
Location details
4060 Alvis Ct, Rocklin, CA, 95677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
AC stopped working on August 1st as notified by smart thermostat while I was out of town to return on August 4th where temp outside exceeded 100° every day during the interim and over 90° inside the house. I called Brower at the Sacramento airport early in the morning on August 4th and they moved around some non-urgent service calls so that someone could take a look the same day. Sonny O. arrived in the early afternoon and quickly diagnosed the problem as a blown disconnect fuse. Once replaced the system was up and running. ... read more
Business response:
Thank you for your wonderful feedback. Sonny and the Brower Mechanical team take pride in honest, thorough service. We appreciate your trust.
My WIFi went down and I was able to reboot it, but my Bosch Thermostat froze, ad so did I. Brower install my new Heat and Air, I called them and later that afternoon GAbe was able to stop by my house and reset it. My entire system is under warranty. Gabe showed me how to unfreeze it and said if it happens again they will look into getting it replaced. My home is not 60 degrees and I am thrilled with the service I received today from Gabe and all of my contacts with Brower Mechanical. Linda G.
Business response:
We are thrilled to hear Gabe got your Bosch Thermostat reset and your home warm again. Linda, your kind words mean a lot to Brower Mechanical!
The staff who answer the phone are always polite, helpful and professional and the technicians are great about letting me know their arrival time and they're always knowledgeable and professional. I've been extremely happy with my new HVAC unit!
Business response:
Hi Wendy, thank you for the fantastic review! We're so pleased to hear that our team's communication, professionalism, and care made a positive impression. Providing a smooth and pleasant experience is always our goal, and your feedback means a lot to us. We look forward to serving you again!
Excellent Service from Jose! Jose did the semi-annual cleaning and maintenance on my AC unit, and I couldn't be happier with the service. He was extremely friendly, knowledgeable, and helpful throughout the entire visit. What I appreciated most was how honest and thorough he was. He took the time to explain how to properly care for my HVAC system and helped me understand what to look out for without trying to pressure me into unnecessary repairs or services. It's clear that Jose takes pride in his work and genuinely wants... read more
Business response:
We're thrilled to hear about your excellent service experience with Jose! Thank you for sharing your feedback.
Brower always delivers five star service. employees (Gabe) are always cordial and informative. they are punctual and efficient.
Business response:
Thank you immensely, Carol! We're glad Gabe delivered punctual, efficient service. Your kind words mean a lot to our team.
Jose was the best, friendly and knowledgeable! He did a great job Not to mention the 104% temperature outside.
Business response:
We are overjoyed to hear Jose delivered great work, even in 104 heat! Thank you, Pam, for sharing your experience.
Andre was fantastic. He showed up right on time, was super attentive the whole time, and went above and beyond explaining everything. He even drew a diagram so we could really see what was going on with our system. I was genuinely impressed. This guy is amazing, and I wish I could use him for the rest of my life. Great company I highly recommend!
Business response:
Thank you for your review, Susan. Andre's punctuality, attentiveness, and clear explanations truly reflect our commitment to great service. We appreciate the recommendation!
The techs know what they are doing !!! Excellent communications before, during and after. Andre helped out today and he was responsive and had excellent technical knowledge, a pleasure to work with. I have been a customer with Brower (formerly Maki in Auburn) and have always had great experience.
Business response:
Thank you for taking the time to share this. We're glad Andre's knowledge and communication made a great impression. Your loyalty means a lot to us!
The service call was reasonable, they came out the same day I called and fixed the problem
Business response:
Thank you for your review, Sue. Same-day service and a reasonable cost — we're glad we could resolve the problem quickly.
Frequently asked questions about Brower Mechanical
How is Brower Mechanical rated?
Brower Mechanical has a 4.9 star rating with 1,543 reviews.
When is Brower Mechanical open?
Brower Mechanical is open now. It will close tomorrow at 12:00 a.m.