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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Camelback Kia is a premier car dealership located in Phoenix, Arizona. Equipped with an extensive new car inventory, our Phoenix Kia dealership is a prime spot for locals looking to purchase a new car. We also have certified pre-owned Kia cars for sale and ample used car specials. Aside from our incredible selection of cars, trucks and SUVs, we have an excellent auto repair shop that is run by certified technicians who are qualified to service all makes and models, including your own. We invite you to visit our state-of-the-... read more
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Very poor customer service from the General Manager, Smiley Elturk. I contacted him 3 times about a paint problem with our car. He is always in a meeting and does not return calls. Going to Mark Kia in Scottsdale.
Took 2 hours to patch a tire that he immediately lied and tried to tell me I needed to replace (I checked the tread just before coming in, and the nail was nowhere near the side wall). I've bought two cars between them and Hyundai and with only one exception, every useless service rep here has tried to sell me on unnecessary maintenance. I'm fortunate that I have friends who work on cars who are able to advise me on what actually needs to be done for good upkeep. If I trusted these scammers, I'd be out thousands on superfluo... read more
Took 2 hours to patch a tire that he immediately lied and tried to tell me I needed to replace (I checked the tread just before coming in, and the nail was nowhere near the side wall). I've bought two cars between them and Hyundai and with only one exception, every useless service rep here has tried to sell me on unnecessary maintenance. I'm fortunate that I have friends who work on cars who are able to advise me on what actually needs to be done for good upkeep. If I trusted these scammers, I'd be out thousands on superfluo... read more
Took the '21 Soul in for oil change and tire rotation plus 3 warranty issues. 1. The bolt holding the clip that holds the driver's visor fell out, so the clip does not stay in. 2. The automatic window does not work. 3. The RES+ cruise control button causes the car to continue accelerating when in cruise control and you press and release the button. It does not stop accelerating until you press the brake. My advisor, Travis, had to be told 6 times the problem with the RES+ button. He kept telling me the function of the b... read more
Took the '21 Soul in for oil change and tire rotation plus 3 warranty issues. 1. The bolt holding the clip that holds the driver's visor fell out, so the clip does not stay in. 2. The automatic window does not work. 3. The RES+ cruise control button causes the car to continue accelerating when in cruise control and you press and release the button. It does not stop accelerating until you press the brake. My advisor, Travis, had to be told 6 times the problem with the RES+ button. He kept telling me the function of the b... read more
This message is intended for KIA's service manager and the owner: If this is not you, forward this to whom it should be immediately. My wife had her 2017 Sorrento in for brake light diagnostics today, she sent me the upsell and a clearly deceptive diagnostic report. I called service and requested documentation from your service tech when I heard the words " high resistance" That led me to challenge the validity of how this so-called hack of a Mechanic obtained high resistance without using a multimeter or sending my reques... read more
This message is intended for KIA's service manager and the owner: If this is not you, forward this to whom it should be immediately. My wife had her 2017 Sorrento in for brake light diagnostics today, she sent me the upsell and a clearly deceptive diagnostic report. I called service and requested documentation from your service tech when I heard the words " high resistance" That led me to challenge the validity of how this so-called hack of a Mechanic obtained high resistance without using a multimeter or sending my reques... read more
This place is unethical!! My family got SCAMMED. Buying/selling under false pretense is wrong. We got a trade in offer in WRITING from them today, allowed them to run credit and drive hours for this deal. Spoke with a salesman and finance who both SAID they verified with the manager on shift for the overall approved price. We just needed to come and sign papers, vehicle was detailed and all- After driving for hours to pick it up, we find out they SCAMMED us and took off $4,000 of the amount they promised for a trade in. Basi... read more
This place is unethical!! My family got SCAMMED. Buying/selling under false pretense is wrong. We got a trade in offer in WRITING from them today, allowed them to run credit and drive hours for this deal. Spoke with a salesman and finance who both SAID they verified with the manager on shift for the overall approved price. We just needed to come and sign papers, vehicle was detailed and all- After driving for hours to pick it up, we find out they SCAMMED us and took off $4,000 of the amount they promised for a trade in. Basi... read more
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 3.7 star rating with 2,817 reviews.
When is Camelback Kia open?
Camelback Kia is open now. It will close at 9:00 p.m.