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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Brought car in for two computer upgrades. Process took approximately 1.5 hours. Car was done when promised
Business response:
We are absolutely thrilled to hear about your positive experience with the computer upgrades for your vehicle. It's wonderful to know that we completed the work within the expected timeframe and delivered on our promise. Your satisfaction with the efficiency of our service team means everything to us at Camelback Kia. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Excellent customer service.
Business response:
Thanks for taking the time to share your positive feedback about your experience with us. We are pleased to know that our team provided you with outstanding service during your visit. Your satisfaction with the level of care you received means everything to us, and we truly value customers like you. We look forward to continuing to serve you in the future.
All went well , I just didn't hear back from them about my airbag
Business response:
Thank you for taking the time to share your experience with us. We're pleased to hear that things went smoothly during your visit to Camelback Kia. We understand your concern about not receiving a follow-up regarding your airbag inquiry. Your feedback helps us improve our communication processes, and we truly value customers like you who take the time to let us know about their experience. We appreciate your business and hope to serve you again in the future.
Great service every time - would reccomend.
Business response:
We are overjoyed to hear about your consistently positive experiences with our team. Your confidence in recommending our services means everything to us and reflects our commitment to delivering excellent care every visit. We truly appreciate customers like you who take the time to share their satisfaction, and we look forward to continuing to provide the outstanding service you've come to expect.
Fast and friendly. Got everything I needed
Business response:
We are utterly delighted to hear about your excellent experience with us! It's wonderful to know that our team provided you with quick service while maintaining a welcoming atmosphere. We're thrilled that we were able to meet all your needs during your visit. Your satisfaction means everything to us at Camelback Kia, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!
Attentive, friendly and expeditious.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team provided you with such attentive and friendly service while ensuring everything was handled quickly and efficiently. Your positive feedback about the expeditious service truly means a lot to our team. We appreciate you choosing us for your automotive needs and look forward to continuing to provide you with the same level of excellent service in the future.
The service tech with whom I worked was Great. I would highly recommend him. He kept me informed as to everything that was being done and let me know as soon as my vehicle was ready. I did not like all the little things they claim "needed to be done" on my vehicle. Camelback Kia has sunk to a new low when it comes to raking their customers over the coals....and overcharging for services.
Business response:
We are thrilled to hear about your positive experience with our service technician. It's wonderful that he kept you well-informed throughout the process and promptly notified you when your vehicle was ready. We truly value feedback like yours as it helps us recognize team members who go above and beyond to provide exceptional customer care. Your comments about the additional service recommendations have been noted, and we understand your concerns about pricing transparency. We appreciate you taking the time to share your exp... read more
I guess everything was done properly but it would have been nice if they would have filled up the windshield washing fluid. It makes you wonder if they really checked the other stuff. I'm going to check yes in the recommend place because you don't have a "I DON'T KNOW" choice.
Business response:
Thank you for your review and for choosing us for your service needs. We appreciate that you found the work to be done properly. Your observation about the windshield washing fluid is valuable feedback that helps us ensure we're maintaining the thorough attention to detail our customers deserve. We understand how small oversights like this can raise questions about our overall inspection process, and we take your concern seriously. Your honest feedback helps us continue improving our service standards to better serve you and... read more
I wrecked my car early in the morning on my way to work. The service guy was so kind and helpful I felt really like he was looking out for my best interest.
Business response:
Thank you for sharing your experience during such a challenging situation. We understand how stressful it can be to deal with an accident, especially on your way to work in the early morning. It's wonderful to hear that our service team member provided the kind and helpful support you needed during that difficult time. We're proud that you felt genuinely cared for and that our team member prioritized your best interests. At Camelback Kia, we strive to be there for our customers when they need us most, and your feedback confi... read more
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 4,971 reviews.
When is Camelback Kia open?
Camelback Kia is closed now. It will open at 10:00 a.m.