Camelback Kia

Francisco M. 

on Yelp

a month ago

Dishonest sales team & service team--DO NOT give them your business. Bought a new Kia Soul, was pre-approved... the sales team argued that I couldn't change dealer add-ons and had to go through their financing, which was higher. I foolishly agreed to get the car. First visit to the service center, I scheduled a $50 oil change--they performed "other services" and charged me over $250! I've provided my feedback to them and corporate... I've asked to be removed from their calling list SEVERAL TIMES. Yet, I still get calls, text... read more

Christopher M. 

on Yelp

a month ago

Update 6/18 at 2PM: Called Tammy with Customer Service at Camelback Kia after she posted that she wanted to understand what happened. I explained to her what happened and she went to the manager. Manager tells her that was the price they could do last month and not this month. I forwarded her the emails from Jacob from 6/11 with the price out the door for $35,999 so they were up by $1,001 not $2K. Tammy says she will print out the email and show to the manager. So the general manager of Camelback Kia, I believe his name is T... read more

Christopher M. 

on Yelp

a month ago

Update 6/18 at 2PM: Called Tammy with Customer Service at Camelback Kia after she posted that she wanted to understand what happened. I explained to her what happened and she went to the manager. Manager tells her that was the price they could do last month and not this month. I forwarded her the emails from Jacob from 6/11 with the price out the door for $35,999 so they were up by $1,001 not $2K. Tammy says she will print out the email and show to the manager. So the general manager of Camelback Kia, I believe his name is T... read more

Savanna R. 

on Yelp

2 months ago

HORRIBLE DEALERSHIP/CUSTOMER SERVICE!!!!! I usually don't write reviews, but my experience at Camelback Kia left me feeling so upset and mistreated that I still think about it weeks later. I wouldn't want anyone else to go through what I did. After a 14-hour shift, I went to the dealership to buy a car that John had promised me at a specific price. I made sure to come in before the Friday deadline he gave me. When I arrived, suddenly the price was different. Nestor, the salesman I was working with, took me to his supervisor... read more

Savanna R. 

on Yelp

2 months ago

HORRIBLE DEALERSHIP/CUSTOMER SERVICE!!!!! I usually don't write reviews, but my experience at Camelback Kia left me feeling so upset and mistreated that I still think about it weeks later. I wouldn't want anyone else to go through what I did. After a 14-hour shift, I went to the dealership to buy a car that John had promised me at a specific price. I made sure to come in before the Friday deadline he gave me. When I arrived, suddenly the price was different. Nestor, the salesman I was working with, took me to his supervisor... read more

Jen H. 

on Yelp

2 months ago

Terrible experience. I was told my car would take two days, was there for a week. I brought it in having just been detailed and looking like brand new as I was currently selling it. It came back to me the filthiest I have ever seen it. I was speechless to say the least. There was greasy hand prints on my light colored headliner, the carpet was filthy and stained. There was liquid spills on the interior. I found chip crumbs and a straw package on the floor. And the worst part was that my door was dinged which of course, they ... read more

Jen H. 

on Yelp

2 months ago

Terrible experience. I was told my car would take two days, was there for a week. I brought it in having just been detailed and looking like brand new as I was currently selling it. It came back to me the filthiest I have ever seen it. I was speechless to say the least. There was greasy hand prints on my light colored headliner, the carpet was filthy and stained. There was liquid spills on the interior. I found chip crumbs and a straw package on the floor. And the worst part was that my door was dinged which of course, they ... read more

R W. 

on Yelp

3 months ago

Tried them twice. Yard is a mess. Signage is confusing. More people standing around looking for an upsell then there are people working on cars. As usual there is an upsell. I expect if I brought in a brand new car, they would find "recommended services". I tried a second time, everybody can have an off day. But this is just as bad as the first. 

R W. 

on Yelp

3 months ago

Tried them twice. Yard is a mess. Signage is confusing. More people standing around looking for an upsell then there are people working on cars. As usual there is an upsell. I expect if I brought in a brand new car, they would find "recommended services". I tried a second time, everybody can have an off day. But this is just as bad as the first.