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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Everyone at the dealership was very helpful and friendly without being overbearing. Ramone, the gentleman who sold me the car, knew everything about a used vehicle that was on his lot for less than a month. Transaction was smooth and easy, the people were friendly and helpful. I would definitely shop here again when I need a vehicle.
Business response:
We are elated to hear about your wonderful experience with our team! It's fantastic that our staff struck the right balance of being helpful and friendly while giving you the space you needed. We're particularly pleased that your sales representative demonstrated such thorough knowledge about the vehicle, even though it had only recently arrived on our lot. Your feedback about the smooth transaction process and the welcoming atmosphere means so much to us. We truly appreciate customers like you and look forward to serving yo... read more
As always great service and freindly never have issues with the services just the price can be little insane at times lol
Business response:
We are ecstatic to hear about your consistently positive experiences with our team. Your recognition of our excellent service and friendly approach means everything to us. We understand that pricing can sometimes feel steep, and we truly appreciate your honest feedback about that aspect. Your loyalty and trust in choosing us for your service needs continues to inspire us to deliver the quality care you deserve. Thank you for taking the time to share your thoughts with us.
Quick response.to an online query for car. I would purchase from them again
Business response:
We are thrilled to hear about your positive experience with our team's responsiveness to your online inquiry. Your feedback about our quick communication means a lot to us, and we truly appreciate you taking the time to share it. It's wonderful to know that you would consider purchasing from us again in the future. We look forward to the opportunity to serve you again and continue providing the reliable service you experienced.
No hard sales tactics here. They listen to me and personally drove out of town to get the car that I wanted!
Business response:
We are excited to hear about your wonderful experience with our team! Your appreciation for our no-pressure approach and attentive service truly means the world to us. We understand how important it is to find exactly what you're looking for, and we're thrilled that our team went the extra mile to locate the perfect vehicle for you. Your feedback reinforces our commitment to listening to our customers and providing genuine, personalized service. Thank you for choosing Camelback Hyundai Kia and for taking the time to share yo... read more
Ourselves guy was pretty much a straight shooter very factual to this about the car. Will run out there to the test drive and bought the car.
Business response:
Your positive feedback means so much to us! We're thrilled to hear that our team member provided you with honest and straightforward information about the vehicle. It's wonderful that you felt confident enough to take the test drive and make your purchase. We truly appreciate customers like you who value transparency and direct communication. Thank you for choosing Camelback Hyundai Kia for your new vehicle, and we hope you enjoy every mile!
The extended warranty people took their time in okaying the repair, but they did approve it a few days later and then parts were ordered. Travis, my advisor was very helpful and the service was done 2 weeks after the dealership discovered why the check engine lifht was on.
Business response:
Thank you for your review! We understand that waiting for warranty approval can feel lengthy, but we're glad the extended warranty company came through and approved your repair within a few days. It's wonderful to hear that Travis provided helpful guidance throughout the process. We appreciate your patience while we worked through the warranty process and parts ordering to properly address your check engine light issue. Your experience with our service team means a lot to us at Camelback Hyundai Kia.
Was satisfied with the services performed. Was a little disappointed with additional services recommended, especially since a few of those services had already been performed on the car, at a different service facility. It seems like services are recommended based upon mileage as opposed to whether the car needs it or not.
Business response:
We are thrilled to hear that you were satisfied with the services we performed. Your feedback about the service recommendations is valuable and helps us understand your experience better. We recognize your concern about recommendations that seemed based on mileage rather than actual need, particularly when some services had recently been completed elsewhere. Your perspective helps us focus on providing more personalized assessments that truly match what each vehicle requires. We appreciate you taking the time to share both t... read more
The entire staff is excellent. I don't like what was on the flat screen in the waiting area.
Business response:
We are ecstatic to hear about your wonderful experience with our team members. Your recognition of our staff's excellence means so much to us, and we truly appreciate you taking the time to share your positive feedback. We understand your concern about the waiting area entertainment and will certainly take your input into consideration as we work to create the most comfortable environment possible for all our guests. Your insights help us continue improving every aspect of the experience we provide.
they did a good job on a big piece of work. Cost a lot, but they stand behind their work.
Business response:
We are glad to hear that our team delivered quality work on your significant service. Your recognition of our commitment to standing behind our work means a great deal to us. We understand that major repairs represent a considerable investment, and we appreciate your trust in choosing Camelback Hyundai Kia for your needs. Your confidence in our service team motivates us to continue providing reliable automotive care.
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4 star rating with 4,307 reviews.
When is Camelback Kia open?
Camelback Kia is closed now. It will open at 8:00 a.m.