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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I brought my vehicle in for a recall and they fixed it for free.
Business response:
Thank you for your wonderful feedback! We're pleased to hear that we were able to take care of your recall service without any cost to you. It's great to know that your experience with getting your vehicle serviced went smoothly. We truly appreciate you taking the time to share your positive experience, and we look forward to continuing to provide you with reliable service in the future.
The service is excellent and fastthe personal is very nice and professional. I'm recommended anytime, any people for the excellent service and for the excellent discount thank you.
Business response:
We are thrilled to hear about your wonderful experience with our team! Your feedback about our fast service and professional staff truly means the world to us. It brings us great joy to know that you found our team to be helpful and courteous throughout your visit. We appreciate you taking the time to recognize the quality service and savings we were able to provide. Your recommendation to others is the highest compliment we could receive, and we look forward to continuing to serve you with the same level of excellence.
My car was originally in this shop in late January due to problems with A/C. After getting in and out twice, I was given a loaner car (pretty barebones) and my car was then held in the shop for over 3 weeks. Finally it got fixed, and it was all covered by the insurance. During the 3 weeks communication was less than stellar, and the updates were scarce. I had no idea whether the car was worked on every day (I doubt it) or whether they let it sit there and got to it when they had the time. Most of the staff there are friendly... read more
Business response:
We take all feedback seriously and understand your experience did not fully meet your expectations. We're pleased that the repair was ultimately successful and covered by warranty, and we appreciate you noting the friendliness of our team members. Your feedback is valuable and helps us identify areas where we can do better. To discuss your experience further, please contact Adam Altvater, our Service Director, at 480-863-9568.
It was difficult to determine what the problem was with my vehicle but they kept looking until they found the problem. The service manager kept me informed of what they were doing to fix my vehicle and provided me with a loaner until the service was completed.
Business response:
We deeply respect your patience during the diagnostic process for your vehicle. Understanding that identifying complex issues can take time, we're pleased our team remained thorough in their approach until they discovered the root cause. It's wonderful to hear that our service manager maintained clear communication throughout the repair process and that the loaner vehicle helped minimize any inconvenience. Your experience reflects our commitment to comprehensive service and customer care.
Great service, all around, fasr and easy
Business response:
We are thrilled to hear about your wonderful experience with our team! Your feedback about receiving excellent service that was both quick and straightforward means so much to us at Camelback Kia. We work hard to make every visit smooth and efficient for our customers, and it's fantastic to know we achieved that for you. Thank you for taking the time to share your positive experience with us.
Great service! Great staff!!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about our service and staff truly mean the world to us. It's feedback like yours that motivates our team to continue delivering exceptional experiences for every customer who walks through our doors. We're grateful you took the time to share your positive experience and look forward to serving you again.
It's was great unfortunately I had to pay for my service but it was great
Business response:
We are happy to hear that you had a great experience with our service team. Your satisfaction with the quality of service you received means a lot to us at Camelback Kia. We understand that vehicle maintenance is an investment, and we're glad we could deliver the excellent care your vehicle deserved. Thank you for choosing us and for taking the time to share your positive feedback.
Friendly, easy to setup appt and lots of openings and my car was ready a little early!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are pleased to hear that our team provided you with friendly service and made scheduling your appointment so convenient. It's great to know that we had plenty of available time slots to accommodate your needs. We're especially happy that your vehicle was completed ahead of schedule, allowing you to get back on the road sooner than expected. Your positive feedback about our efficient service and welcoming approach means a great deal to us at Camelbac... read more
The people we dealt with were amazing. We walked away with our vehicle without a hitch and with no hassles.
Business response:
We greatly appreciate your kind words about our team and the smooth experience you had with us. It's wonderful to hear that the staff made your vehicle purchase straightforward and stress-free. Your feedback about our team being amazing truly means a lot to us. We're thrilled that you were able to drive away with your new vehicle without any complications. Thank you for choosing Camelback Kia and for taking the time to share your positive experience.
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 4,806 reviews.
When is Camelback Kia open?
Camelback Kia is open now. It will close at 9:00 p.m.