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Capital Digestive Care - Roll Up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Finkel did my colonoscopy several months ago and it was not a great experience. I recovered without complications. However, in the recovery area, he seemed annoyed with me that abdominal adhesions made the procedure more challenging than usual and it took longer than he’d expected. I had of course answered all questions about my surgical history accurately on my intake forms, so I wonder whether anyone bothered to review or think carefully about that information. After speaking with me, he shouted out information about m... read more
Business response:
We sincerely apologize for your negative experience during your colonoscopy. While our doctors consider various guidelines and recommendations based on each patient's health history, we understand your concerns. We will take your feedback to heart and strive to improve our services and patient care in the future. Thank you for taking the time to share your experiences.
Felt rushed during appointments and treatments, and did not receive comprehensive treatment or information. Not pleasant interactions. Took forever to get information or appointments.
Business response:
Thank you for your review. We value your feedback and are sorry your experience did not meet our standards. We strive to offer the best care to all our patients, and your feedback will help us improve.
For 15 yrs he dismissed my daily pain. I explained it to him over and over. I finally found a specialist in 2022 who is listening. So far he’s found extraordinarily high levels of bacteria and a motility issue. Harsh, rough antibiotic treatment so far. Dr Gloqer’s deaf ear has exacerbated my issues. I have a long road ahead to undo/correct things. My life has been turned upside down; 15 yrs I’ll never get back.
Business response:
Thank you for sharing your feedback. Patient satisfaction is essential; we always look for ways to improve. We are sorry you have decided to switch to a different gastroenterologist, but we understand and respect your decision. We will take your feedback to heart and strive to improve our services and patient care in the future.
Very bad experience during colonoscopy Nov 2021 . Fell when getting dressed after procedure. Staff should have realized I wasn’t ready and should not have been directed me to get dressed when ready and without assistance. I’m elderly. Went to emergency care across street where the intake was a horror show. Neither Dr Chasen nor his staff ever contacted to see how I was doing next day. They all lacked compassion and responsibility of any kind. Was in dominant hand splint 6 full months, back injuries requiring injections and h... read more
Business response:
Thank you for your review. We value your feedback and are sorry to hear your experience did not meet our standards. We strive to offer the very best care to all of our patients and your feedback will help us improve. If you would like to speak to someone directly, please call our office.
My biggest complaint is Dr. Zhang does not listen to your problems. She also is not prepared for your visit and thus rushes through your visit. I found she orders all kinds of tests and does not communicate the results. The bottom line is the communication between Dr and patient is poor. Since she does not listen her visits are a 15 minute lecture with her typing on the computer not paying attention. It is very frustrating and non productive.
Business response:
Thank you for your review. We value your feedback and are sorry to hear your experience did not meet our standards. We strive to offer the very best care to all of our patients and your feedback will help us improve. If you would like to speak to someone directly, please call our office.
I've been seeing this doctor for many years. I'm looking for another doctor. Dr O. may or may not be nice according to her mood on the day that you see her, and I've had enough. Doesn't want to listen, talks over the top of me when I talk. Is rude, arrogant and impatient. Rushes through the exam.
I was still sleepy/groggy when the doctor came in to review the procedure, but wasn't awake to comprehend or ask questions. That was poor form. This was at 1:40, following a 1pm colonoscopy. A nurse then tells me to keep my eyes open. I said -- I'm really tired, can I rest more? She said "two minutes. We need the bed."She came back and tried to rouse me again, and tried to get me to get up. I said I was too drowsy and dizzy and that I had to rest more. They wheeled me to an ad-hoc space to rest a bit (like 5 mins) then a dif... read more
The doctor offered no ideas, opinions or attempted treatments of any kind, and did not try to help me with my crippling lifelong malabsorption. She ignored everything that I said, and got angry at me when I came back with the exact same problems on the second appointment. However, she did order a few relevant tests on the first appointment, which helped to rule out some possibilities. But even then, she did not acknowledge me or my extreme health issues, and did literally nothing on the second appointment other than express ... read more
He did not attempt to help me with my extreme crippling lifelong malabsorption, offered no opinions or suggestions, did not listen to what I said. After asking the office manager for another gastroenterologist (unfortunately, they told me that I don't have the option of seeing a third one because of federal insurance limitations), I received an entirely meaningless, patronizing 20 minute phone lecture from the doctor, during which nothing was actually said, after which he decided, for the first time, to ask me what I wanted.... read more
Frequently asked questions about Capital Digestive Care - Roll Up
How is Capital Digestive Care - Roll Up rated?
Capital Digestive Care - Roll Up has a 4.7 star rating with 17,210 reviews.
When is Capital Digestive Care - Roll Up open?
Capital Digestive Care - Roll Up is open now. It will close at 6:00 p.m.