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Capital Digestive Care - Roll Up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The doctor offered no ideas, opinions or attempted treatments of any kind, and did not try to help me with my crippling lifelong malabsorption. She ignored everything that I said, and got angry at me when I came back with the exact same problems on the second appointment. However, she did order a few relevant tests on the first appointment, which helped to rule out some possibilities. But even then, she did not acknowledge me or my extreme health issues, and did literally nothing on the second appointment other than express ... read more
He did not attempt to help me with my extreme crippling lifelong malabsorption, offered no opinions or suggestions, did not listen to what I said. After asking the office manager for another gastroenterologist (unfortunately, they told me that I don't have the option of seeing a third one because of federal insurance limitations), I received an entirely meaningless, patronizing 20 minute phone lecture from the doctor, during which nothing was actually said, after which he decided, for the first time, to ask me what I wanted.... read more
Absolutely horrible experience! Would never recommend this doc EVER!!
Business response:
We value your feedback and are sorry that your experience did not meet our standards. We strive to offer our patients the best care, and your feedback will help us improve. If you would like to speak to someone directly, please call our office.
Dismissive and didn’t listen to any of my statements regarding my issues. Spent thousands on needless tests and never diagnosed my condition. Forced to go to another GI where I was immediately correctly diagnosed.
Business response:
Thank you for your review. We value your feedback and are sorry to hear your experience did not meet our standards. We strive to offer the very best care to all of our patients and your feedback will help us improve. If you would like to speak to someone directly, please call our office.
Dr Koff leave me two months waiting for a new treatment that he was supposed to make a process with the insurance. I send three message messages asking when I could be starting and he didn’t answer any one I also called to the Clinic and no one return me. I called for my insurance and receive the notice that he didn’t request the medication. I never see nothing more irresponsible from one doctor in my life.
He seems knowledgeable in some regards, but can be a bit arrogant and not understanding of / compassionate to the patient as a whole individual. He misdiagnosed me and sent me down the wrong path, which can happen, but also disrespected me as a patient and a female.
Business response:
Thank you for sharing your feedback. Patient satisfaction is very important to us and we’re always looking for ways to improve. Please call our office so we can work to address your concerns.
He seems knowledgeable in some regards, but can be a bit arrogant and not understanding of / compassionate to the patient as a whole individual. He misdiagnosed me and sent me down the wrong path, which can happen, but also disrespected me as a patient and a female.
Business response:
Thank you for sharing your feedback. Patient satisfaction is very important to us and we’re always looking for ways to improve. Please call our office so we can work to address your concerns.
Made me feel quite uncomfortable and judged when asking certain questions.
Business response:
Thank you for sharing your feedback. Patient satisfaction is very important to us and we’re always looking for ways to improve. Please call our office so we can work to address your concerns.
Dr Jansen had said he would have FDA papers filed so I could get domperidone and never did. His office said too much liability. Don’t understand as I have the paper prescription from Dr Janson but needs paper work okayed by FDA. I can’t receive med .
Frequently asked questions about Capital Digestive Care - Roll Up
How is Capital Digestive Care - Roll Up rated?
Capital Digestive Care - Roll Up has a 4.7 star rating with 16,058 reviews.
When is Capital Digestive Care - Roll Up open?
Capital Digestive Care - Roll Up is closed now. It will open at 9:00 a.m.