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Capital Digestive Care - Roll Up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disinterested and impatient, particularly during follow up calls.
Dr. Ali totally missed my 18 yr old son's advancing Crohn's disease, in spite of being told of a family history. He never performed the simplest of diagnostic tests which could have indicated that symptoms were in fact Crohn's disease. Instead, he referred my son for unnecessary surgical procedure. This only allowed the disease to progress untreated until, thankfully, a skilled NP in the Cleveland Clinic system recognized the symptoms. My son was hospitalized, properly diagnosed, stabilized, and is finally doing well, albeit... read more
Unwilling to listen to anything complicated that doesn’t require her to turn the wheel and - unable to think critically. Nonresponsive and highly dismissive. I would not send my worst enemy to her. She should really find another profession that doesn’t involve interacting with people.
You don't get the sense that he is listening, he has already decided before you've spoken. Felt rushed. Didn't seem caring about the pain I was in. Missed a major problem found once I switched to a different gastro who listened to my symptoms. This put me through months and months of unnecessary pain until ultimately getting a major surgery to correct what was wrong all along and was easily diagnosed by an endoscopy that Dr Kim did not think I needed. Thank God I switched doctors and trusted my own gut, no pun intended.
She misdiagnosed me and was extremely flippant and dismissive about my suffering. I reached out to her several times when her treatments were not working. She responded saying that was all that could be done. After a year of consistent symptoms, my primary care doctor looked at the area and heard my symptoms and said she did not believe I had the condition that Okoji diagnosed me with and gave me a new referral.Dr. Okoji is highly arrogant. She does not like to be asked questions. If you expect to participate in the process ... read more
Business response:
Thank you for sharing concerns. Providing quality care and ensuring a positive patient experience are our top priorities, and we assure you that we take these matters seriously.
I had a standard procedure. She never came to my room prior. I was rolled into the exam room she was sitting at her computer and never even acknowledged me. I was nervous and given the sedation without a single word from her. After the procedure she stood against the wall of my room, never entered and said everything was fine. I had questions and she answered them quickly, looked at her watch and said “I have to go.” It was clear she was behind schedule or late for something and my care didn’t matter. I will say the facility... read more
Had a terrible experience with this doctor. Google would do a better job. She lacks empathy, resists doing exams, prescribes strong meds, does not return messages, and acts like she is doing you a favor. NEVER AGAIN!
The good reviews seen here are shocking. I have met with her countless times and tried many different treatments with her and every time I see her its as if she forgets every detail of who I am completely. I am experiencing daily issues that impact my daily life greatly and she implies that I am making up my pain and symptoms. She has pawned off some of my visits to other providers in the office and upon seeing her again afterward, she has gotten upset with them for providing me with new potential solutions and suggestions f... read more
Business response:
Thank you for your review. We value your feedback and are sorry your experience did not meet our standards. We strive to offer the best care to all our patients, and your feedback will help us improve. If you would like to speak to someone directly, please call our office.
The receptionist refused to schedule an appointment & told me although I last saw a GI *YEARS* ago, this doctor will not accept any patient who has ever seen any other GI before. I’ve never heard of a such a policy anywhere else.
Frequently asked questions about Capital Digestive Care - Roll Up
How is Capital Digestive Care - Roll Up rated?
Capital Digestive Care - Roll Up has a 4.7 star rating with 16,058 reviews.
When is Capital Digestive Care - Roll Up open?
Capital Digestive Care - Roll Up is closed now. It will open at 9:00 a.m.