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Caring Hands Animal Hospital - Merrifield

4.5

About this business

Location details

8100B Arlington Boulevard, Falls Church, VA, 22042, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5506 reviews
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Jared A.'s profile image
Jared A. 
rating
10 years ago

We took our 7-week old puppy in for her first examination with Dr. Richards. The pup was treated very attentively and tenderly by all the staff. Dr. Richards did a great job of talking to us, asking us questions and answering our questions as well. She was very kind to us as well as the pup and we never felt rushed at all. We look forward to continuing with Caring Hands. 

Business response:

Thank you so much for the positive feedback. We are excited to seeing your pup grow! Please let us know if you have any questions or concerns ... Welcome to the Caring Hands family! 

Rutherford N.'s profile image
Rutherford N. 
rating
10 years ago

Best vet in the area, hands down! Dr. Richards was great with my dog, who gets very anxious at the vet. She also was careful to explain everything to me and treated both me (and my poor sick puppy) with care and respect. Great place! 

Business response:

Thank you for your review! We hope your pup is feeling better. Please don't hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family! 

Teri R.'s profile image
Teri R. 
rating
10 years ago

I moved to the area three years ago and struggled to find a vet. I found the perfect vet with Caring Hands. The customer service is above and beyond. After all, it's about the pet but the staff knows how to speak to the human too! Recently I've been several times because my cat has eye infection, and I can't thank the staff enough for holding my hand and reassuring me! Dr Richards and Dr Murphy as well as the staff is top notch! 

Business response:

Thank you for your review, Teri! We recognize that although pets are the best, their parents are pretty awesome too. We hope your cat is feeling better soon! Please don't hesitate to contact us if you ever have any questions or concerns. 

Dyanne L.'s profile image
Dyanne L. 
rating
10 years ago

Dr. Richards is BEYOND wonderful. We were patient's at a former practice where she cared for my terminally ill cat. She went out of her way to find treatment options for us, researching the latest veterinary literature and calling me almost daily to check on us. I can't say enough about how much I trust and respect her. Her passion for her job and her patients is so sincere. Not only does she have an amazing bedside manner, but she is so knowledgeable. She moved over 30 miles away, but my new kitty was very ill and I di... read more

Business response:

Thank you for your wonderful feedback and enduring loyalty. We are so lucky to have you and your pet as a part of our family! We hope he feels better soon. 

Yadi T.'s profile image
Yadi T. 
rating
11 years ago

Caring Hands has been my go-to place for my older cat. When our younger kitty had developed a serious health problem we called them. We were lucky that the Merrifield location could see us on such short notice on a Sunday. Dr. Richards was very caring towards our very sick kitty. She was just as compassionate in discussing diagnosis and treatment options with us. We came in with a very grim prognosis but left feeling assured that we had a good course of treatment for our sick kitty. Follow up care has also been exceptional... read more

Business response:

We appreciate the feedback! We hope your kitty continues to improve and please know that if you have any questions or concerns, please do not hesitate to contact us. 

Cornelius B.'s profile image
Cornelius B. 
rating
11 years ago

Dr murphy and staff were amazing! They treated me like family the prices are reasonable if u are looking for a vet, caring hands vet hospital is the place to go 

Business response:

Thanks so much for your review, Cornelius! Did you know we have a referral program? http://caringhandsvet.com/resources/client-referral-program/ 

JJ D.'s profile image
JJ D. 
rating
11 years ago

Picture your favorite hotel and the amazing customer service they offered you from the time you arrived to the time you departed. Now, imagine that level of service and comfort can be obtained when caring for your pet. That is exactly what occurs at Caring Hands. I have experienced a number of vet offices in a number of states in the past 5 years. Caring Hands finally answers my quest to find compassionate care in a clean, well organized setting. Caring Hands and their staff have an amazing ability to assess the situation... read more

Business response:

JJ - your positive review has us blushing! We work very hard in hopes that give every one of our clients not only the highest level of patient care, but the highest level of customer service as well. Be sure to ask us about our referral program and please do not hesitate to let us know if you have any questions or concerns in the future. 

Sarah L.'s profile image
Sarah L. 
rating
11 years ago

Oh-my-gosh this animal hospital is quite possibly the best animal hospital I have experienced, in my 20+ years of pet ownership/parentship!!! The hospital was recommended to me by a friend and fellow pet parent, and I am so glad she did and sooooo glad my 3 cats are now under their care. :) The level of care is exceptional. :) The staff is super friendly and super helpful which is quite a contrast from other animal hospitals in the area. I no longer have that dread I used to have with my previous pet hospital or trying... read more

Business response:

Sarah, thank you so much for your thorough review! Your feedback helps us to continue to maintain the high level of care and customer service that you have experienced. Please do not ever hesitate to contact us if you have any questions or concerns in the future. 

Katie S.'s profile image
Katie S. 
rating
a month ago

I called on a Saturday morning to put down my cat who is a patient and I was told there was no room in the schedule for the whole entire rest of the day and they asked me if I could bring in my dieing cat on Monday instead because they were full and closed on Sunday. When I sobbingly said he collapsed and didn't have till Monday, as he was actively dieing. I was told to call an emergency vet and there was nothing they could do to help me. 

Business response:

Your concerns are noted, Katie. We regret to hear about this difficult experience during such a sensitive time. We are disappointed we couldn't provide the support you needed. Please contact us at (703) 942-8800 so we may address your concerns. 

Frequently asked questions about Caring Hands Animal Hospital - Merrifield

How is Caring Hands Animal Hospital - Merrifield rated?

Caring Hands Animal Hospital - Merrifield has a 4.5 star rating with 506 reviews. 

When is Caring Hands Animal Hospital - Merrifield open?

Caring Hands Animal Hospital - Merrifield is open now. It will close at 8:00 p.m.