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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Bad This so called hotel is absolutely filthy. The carpets turned my toddlers feet black with dirt (pictures to prove). The staff all bar one were extremely rude and just did not care. Breakfast was a joke 2 apples 2 tiny bowls of cornflakes with 2 tiny cartons of orange juice which were out of date. For anyone wanting to visit Carmel, the place is charming however do not stay here. Avoid like the plague!!! Location, 1 minute walk from the main road
Business response:
Hello gavin, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
Felt cheated ! Reserved room for 3 people , when we got there they put us in a room with only 1 bed . Had to pay extra to change room, when the reservation clearly said 3 people (2 adults and a 14 years old). Bad breakfast location
Business response:
Hello Marcelo, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our bed and location. We hope to see you again to provide you with an exceptional level of service and hospitality.
Nie wieder Wir hatten ein „Loch“ als Zimmer. Fenster zugemauert. Decken von Motten durchlöchert. Eines von vier Gläsern deutlich zerbrochen. Komische laute WC-Spülung. Frühstück für zwei statt vier. Mit Abstand schlechtestes Zimmer der Reise. Definitiv nicht empfehlenswert für fast 500 Dollar!!! Gut gelegen. Carmel ist sehr schön und hat gute Restaurants und Cafés
Fair
Would not recommend The staff, the mattress was a rock and the TV was poor It was conveniently located to downtown.
Avoid Dark, pointless window looking at a brick wall (no light), dated room, tired room, some lights not working, bathroom fan not working, room didn't get made up, staff lying on reception sofa reading paper when reception visited, staff not responses to issues raised, staff not empowered to make decisions. Management were not present. Very poor value for money shower
Disappointing, given the price. Little service. Had to ask for a receipt when we checked out. Room was too small given the price of over $300 on Friday night. Beds were not made for Friday night. TV didn't work without someone coming from the office to fix. Was never fixed adquately. Excellent location. Close to downtown, shopping restaurants.
für eine Übernachtung ok ein etwas in die jähre gekommene Unterkunft schöne Lage
caro para o que oferece nada
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,915 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.