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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Poor & disappointing Very basic accommodation . Poor breakfast choice . Wouldn’t stay here again Nothing
Business response:
Dear Latif, We are extremely disappointed to learn that you did not enjoy your stay with us. We will surely try our best to expand our breakfast menu and make it better for you the next time. We are sorry that you had such a bad experience. But we promise to give you no more reasons to complain in the future. Best Regards, Ray, Customer Care Team
See above. If there are two chairs in room and two people and one chair isn’t usable, annoying. Use of toxic cleaning product that left a bad smell. Broken chair-inconvenient. Too many plastic plants in room. No desk. Clean sheets and clean overall.
Business response:
Dear Nina, Thank you for your valuable feedback. However, we are sorry that you did not find our property well suited to your needs. We will try to upgrade our housekeeping service so that it does not cause any sort of inconvenience to you in the future. Again, many many thanks for bringing the broken chair problem to our notice. Also, we will be passing your feedback regarding the plastic plants and desk. We hope that you will give us another chance to serve you in a better way. Best Regards, Ray, Customer Care Team
Poor ZERO The bed was like cement. Lady at front desk needs attitude adjustment.Had 2 encounters with her n both terrible. This place needs to be black listed from your list do not advertise this horrible place. Jade offered me 25$ rebate but I can not access it horrible experience all around. I am. really discussed with you people n Carmel Inn.
Business response:
Dear Guest, It is extremely disappointing to learn that you did not enjoy your time with us. We sincerely apologize for not meeting your expectations. It is regretful to know that you have left without having a first-rate experience that we endeavor to provide to each of our guests. We house a great team of staff who are well-behaved, hardworking and promising. But we value your feedback and will surely check it with our staff by trying to ensure that such behavior does not repeat in the future. We apologize for the deficien... read more
Precio desorbitado para lo que ofrece el hotel Personal poco atento y poco colaborador. Precio excesivo para lo que ofrece el hotel (camas astilladas en esquinas con peligro de hacerte daño al pasar, habitacion que da a un muro,...).
No vale lo que cuesta Desayuno pobre. Trato poco cordial de la recepcionista Esta bien ubicado y la habitación era grande.
Never again Not worth at all
Business response:
Dear Qing, We are extremely sorry that you didn't fully enjoy your stay with us. This is not at all the usual feedback we get. However, we request you to write to us in detail about the experience that you've had during your stay so that we can understand your problem and address your grievances to the members concerned for a better experience in future. Best Regards, Ray, Customer Care Team
Décevant FENÊTRE DONNANT SUR 1MUR !!! Salle petit déjeuner 10m2 pour L'HÔTEL !!! Choix petit déjeuner limité Piscine Hors service Donc Rapport qualité prix décevant..
Fair
Disappointing It wasn't berth clean, it was noisy and there was noAC.
Business response:
Dear Janet, We are extremely sorry that you had to face this. We will work hard to fix these issues so that they do not persist in the future. Thank you for your honest feedback. Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,891 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.