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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Fair 침대가 생각보다 좁음. 위치
Poor It was dirty, old, and in bad repair Location
Business response:
Dear Randy, We are very sorry that your stay with us did not match the experiences our other guests enjoy. We ensure that our rooms and services provided enable our guests to have a pleasant stay. We would have acted immediately on changing your room, if the concerns were brought to our notice during your stay. However we are happy you had a great time exploring the city we all love and leveraged the location advantage the property has to offer. Best Regards, Ray, Customer Care Team
Buena ubicación. Linda y amplia habitación. El personal poco servicial. Y el desayuno muy pobre. Y la habitación podría haber estado más limpia pero de todos modos estaba bien, no era gran cosa. Habitación con mucho espacio, buen parking.
Okay
Don’t stay here There were ants in the bathroom, the shower doesn’t drain. After about 3-5 minutes your standing in a foot of water, the bathroom lights wouldn’t turn on. The room smells old and stale. The walls are super thin, you can hear everything going on outside and upstairs, like it’s in your room. The noises were so bad, it woke us at 1:30 in the morning. This place gets a few negative star It’s close to ocean avenue
Business response:
Mary, We are extremely apologetic for the fact that your room had housekeeping and maintenance issues. We will ensure that our management team is aware of your comments and that rooms must be double-checked prior to arrivals. We hope that you will notice some improvements when you stay with us again. Best Regards, Ray, Customer Care Team
a waste of money when I could get something two blocks down the street for the same price. For the money it was very old with the wall paper peeling from the walls. Old furnishings, curtains, bedspread, old plug in baseboard heater. TV didn't work. I should have read the reviews and taken them seriously. I would not recommend it.
Fair The room was cold and dismal. An ancient space heater was inadequate.
Fair
Disappointing!!! Breakfast very disappointing. Walls paper thin. TV didn't turn off - had to leave on and close doors. Overhead light came on 6x by itself the first night - wonder about overall electrical! Very tired looking. Not worth what we paid. Would NOT stay there again. Convenient location. Quiet.
Business response:
Dear Valerie, we are sad to hear that you had a poor experience during your recent stay with us. Our team works hard to ensure our hotel is well maintained and we are sorry to hear that this was not evident during your recent stay. We hope we can provide you with a better experience on your next visit. Thank you for your feedback. Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,885 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.