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Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
Get directionsDisappointing
Adequate Tiny space limited parking Comfortable beds, walkable location
Business response:
Dear Sheila, Thank you for choosing to stay with us. We are glad to know that you had a comfortable experience at the hotel, and our location suited you. We have noted your feedback about the limited parking space. We would like to know more about how we can make your next stay with us enjoyable. Hoping to see you again very soon. Best Regards, Ray, Customer Care Team
Disappointing
Poor
It was ok for the price. Food left in the refrigerator Location, comfortable accommodations.
Business response:
Dear Michael, Thank you for choosing to stay with us. We are so glad that you had a comfortable experience at the hotel, and our location suited you. We would like to know more about how we can make your next stay with us enjoyable. Hoping to see you again very soon. Best Regards, Ray, Customer Care Team
Fair Le stanze sono vecchie e necessitano di manutenzione, la colazione è povera. Il rapporto qualità/prezzo è negativo. La posizione è comoda al centro, e la struttura è silenziosa.
Fair Das Zimmer mit Durchgangstüre, die einem zum Mithörer aller Gespräche nebenan macht. Vom Lärm ganz zu schweigen. Das benutzte Putzmittel riecht nach Chlor wie im öffentlichen Schwimmbad Alles sauber und nett eingerichtet
Disappointing
Overpriced. Wifi didn't work in our room, owner/receptionist didn't care. Candy wrapping on the floor, stains on bed sheets. Poor breakfast. Good location, 5min walk to downtown.
Business response:
Hello Laurent, Thank you for your feedback. We are so glad to know that our location suited you and you had a great stay at the hotel. We apologize for the inconvenience caused due to the wifi not working in your room and other cleanliness concerns. Your feedback is very important to us and we will make sure it is discussed with the team to make changes wherever possible. We do hope that you can give us one more chance to serve you better during your next visit to the city. Best Regards, Ray, Customer Care Team
Carmel Inn & Suites has a 3.6 star rating with 1,899 reviews.
Carmel Inn & Suites is open now. It is open 24/7.