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5100 Hwy 169 N, Suite B, New Hope, MN, 55428, United States
Get directionsWe were quoted 12-14 weeks from order to install. Took an extra 10-11 weeks to get installed after arrived. No phone calls returned or called back until BBB complaint filed. Install was done but install guy took a huge 20 minute poop, 45 minutes into the install. Installers swore at each other the whole time and smoked. Yelling was towards each other like put downs made the younger workers go faster. Did not clean or wipe windows after done. There was black scrapes and dirt on the white casings. Very unprofessional
Did not complete the job on time. Did not respond to our calls, voice and text messages.
We had a terrible overall experience after the initial meeting
I have never seen a company like this, we made an agreement to replace 4 of my windows in June and I waited until October 3 when they came to replace all of my 4 windows. After they came when they measure one of the windows measurement was wrong even though they measured couple of times, and they left. Since then I have waited for an other 3 months from October 32021 until January 03/2022 when we made a schedule. On January 3 while I was waiting for the installers, some one call me and left me a voice mail saying that the cr... read more
Great windows, but very expensive. Poor communication about the MANY delays in receiving my windows. I understand the delays were not Champion's fault, but the communication about those delays was poor and could be improved.
Champion Windows and Home Exteriors of Minneapolis has a 4.3 star rating with 2,179 reviews.
Champion Windows and Home Exteriors of Minneapolis might be open. It requires an appointment.