Champion Windows and Home Exteriors of Minneapolis

Chris S. 

on GuildQuality

3 years ago

Ordered windows 7 months ago. After several delays, 3 different installation teams came out. Some windows had to be reordered and then the reordered and installed windows were wrong. Had wall damaged in the house due to installer falling off ladder. Has not been resolved, still waiting on replacement windows and original screens. Contact is inconsistent with response times, if any response at all. Very frustrating. 

Terese R. 

on GuildQuality

3 years ago

It was a horrible experience from beginning to end. The salesman was new and, apparently, not properly trained. He gave me a quote based on incorrect information and because of his incompetence, my final contract did not get signed until 2months after my original contract. And, of course, instead of getting me to the front of the line in production, my production was two months later in starting. It was 5 and a half months from my original contract signing to getting my windows installed. It would have been longer had I not ... read more

Tracy T. 

on GuildQuality

4 years ago

Didn't finish the customer satisfaction of the job. 

Judith W. 

on GuildQuality

4 years ago

One of windows we ordered was made incorrectly. Champion told us they would put a rush replacement window. That was on June 1 - as of August 24, we have not received any response or follow ups from them. I have called them a number of times (approx. 4-5 times), but no one has ever called me back.